Khách sạn Graceville

"Excellent customer service "

"Everything at the hotel was good though, as part of a chain, there was nothing specific that stood out. For us, however, a peaceful room, comfortable bed, and a decent breakfast in the morning make it worthwhile."

"Anyone that says this place is clean must live in complete filth. The employee at the front desk was extremely rude. From the second I said hello and said I had a reservation, he was extremely rude. The room smelled terrible. There were bugs. Everything was dirty. There is mold all over the bathroom. There were drug deals happening in the parking lot. DO NOT STAY HERE!!!!!"

"It snowed in Florida that day so we didn't use the pool."

"Great experience "

"Too noisy"

"The room itself was comfortable and clean. However, the bathroom was a disgrace. The glazing on the porcelain tub was cracked and peeling, and completely discolored. Also, the exhaust fan in the bathroom was scary looking. I should have taken pictures! Breakfast: the butter and sour cream were locked-up, and there was no one in sight to ask for the refrigerator to be unlocked. There was a doorbell at the front desk that said "ring for service". I rang it twice, and no one ever came."

"Dirty, smelly rooms. Elevator was broken and we were in third floor. "

"Yes room spotless but the Receptionist was rude"

"The hotel is nicely decorated and clean. We stayed for three nights. There was no room maintenance, so you have to remove your own trash and ask for clean towels as needed. The staff was nice for the most part. The restaurant is not in the hotel and neither is the bar. You have to walk or drive the the gaming center. "

"Excellent and lovely highly recommend "

"Everything about our room and the staff was great. The only disappointment was no coffee maker as we had on our last stay."

"All is good fort that money "

"The room was clean but the paint colors and the decor made the room feel small and dingy. I did find marijuana shake in the night stand drawer along with the bible. I didn’t deal with staff at all, there was a kiosk with a remote agent on a video screen at check in. The pool was nice and it’s a great location. "

"Very nice clean and quiet and the staff is very friendly "

"I got to the room pulled back the covers and there was hair all in the beds."

"What you would expect from a quality inn. Bed was comfortable. Old bathroom fixtures so toilet and tub are loww to the ground. Staff was nice on check in but when i called anoit issue getting into Wi-Fi she was rather rude acting like i had instructions somewhere when i did not. Right iff the highway with lots of food and gas very close. "

"Very pet friendly however also smelled like it. We stayed there because we were traveling with our dog. She alerted in numerous spots in the hallway where other dogs had peed. Our guest room smelled of dog urine. The mattress for the bed has outlived it's life expectancy. It had indentations on both sides from ware. The bathroom floor was not clean enough to walk on without shoes. On a positive, the front desk daytime staff were very good, and so was the hot breakfast and coffee. The staff were...

"friendly man at our check in. felt safe ,good parking and clean room."