6/10 - Được
JJ
Đi cùng gia đình
29/11/2025
Không thích: Sạch sẽ
Solid 2-2.5
1) Rooms can use a paint on walls where things were removed from walls
2) carpet in front of gym area was completely saturated for our weeklong stay which brings concerns for mold
3) For some reason staff insists on putting people in rooms directly beside your room even if the hotel is empty. We had someone next to us every night while many rooms were vacant doors away
4) This hotel charged card on file literally every day we stayed even though I booked through 3rd party I had $580 charged daily to my card on file & desk clerk couldn’t tell me why. Credit company froze my card due to strange activity.
5) Staff is very good for most part, GM is knowledgeable on book style mgmt just lacks hiring the proper sub mgmt to ensure specific tasks get done such as drying the carpet in front of gym area etc. Proper scheduling& task delegation would benefit this property immensely. At least 10 cleaning staff but no one to dry the weeklong puddle in front of gym & freshen area up where it smelled like mildew.
JJ
Lưu trú 6 đêm vào Tháng 11, 2025