Khách sạn Đường thủy Great Lakes

"It was nice and clean and convenient. The breakfast was edible.."

"Everything was great. I stay here anytime I go to Niagara Falls."

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"Very clean and friendly staff. The manager was very helpful, because Expedia messed up with my booking of my room, and the staff at the front desk couldn’t find my reservation. So they had to find me an alternate room. Thanks Expedia!!!"

"Rooms are great and very clean. When busy however the front area wasn’t always the cleanest definitely during breakfast time. However I would not hold that against them. Nice people and comfortable rooms"

"Enjoyed 2 night stay. Friendly staff, good breakfast"

"Comfy beds, clean sheets and towels. but the heat in our room didn't work. Our room was the only room in the stairwell, right beside an exit door and separated from the other rooms - i was a bit worried about the location at first but it was quiet - which was important to us. Good value for the price we paid."

"Room was very clean, stopped with adequate towels and washcloths, fridge worked well. Microwave worked well and beds were comfortable. Heating and air conditioning was great also"

"Pool and hot tub were clean and worked well. Breakfast was good. "

"Staff was very welcoming and accommodating. Breakfast was quite sufficient with good variety. Parking was plentiful."

"We really like the location. Not in the city of Buffalo but right beside major roads that get us everywhere we want to go quickly without being tied up in traffic. Many good restaurants within 15 minutes. On this stay we were not in favor or the breakfast. Much of the food is low quality and repetitive. We had no hot water one morning. The staff was nice and explained the situation. However, no offer was made to cover the issue of taking cold showers. Staff said that they have been...

"This was my worst hotel experience ever and I've stayed in numerous Holiday Inn Express locations. Upon check in I was told I had to cancel my reservation made through Expedia and pay the hotel more than double what I had paid to use the airport shuttle and parking lot. When I explained that it stated on my reservation that the shuttle was included and parking was listed as available. The man at the front desk was rude and dismissive telling me to cancel my reservation for $130 and pay over $295...

"Front desk staff were very pleasant and friendly. The room was beautiful and impeccably clean. We enjoyed the breakfast very much. We enjoyed drinks and dinner and it was all fantastic!"

"I give Comfort Inn & Suites W. Seneca, NY 4 stars because of the customer care and service delivery. For me, the location was important because it was quiet with a mostly mature adult-type ambiance. The staff were very friendly and put a lot of care in handling my room accommodation needs when I arrived later in the evening. Each ask was met with a smile and in the affirmative which is rare in itself today. I would have liked to have seen more hot oatmeal or mixed fruit bowls for breakfast...

"Breakfast was ok"

"Beautiful hotel with friendly staff and quiet rooms"

"Entire stay was so enjoyable"

"Rooms were alright, the bathroom was poor- the shower water didn’t stay in the shower unless you wrapped the entire curtain around the whole back of the shower otherwise you ended up with a lake in your bathroom. The shower curtain is also old and no longer white. The light/fan was loud as loud can be. I wish they would upgrade their pillows and blankets especially for a king bed you shouldn’t have to put 4 pillows across to have the width of the bed. We were on the ground floor which I don’t...

"Staff was great. Shout out to Brandon and Amanda…. Rooms were clean and big. Definitely booking here again "

"Very old rooms, carpet and furniture. Needs upgrade bathroom,paint and flooring."