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"On the bus routes "

"I was meant to receive a package on the last day of my trip. I informed the hotel staff of this package. When it arrived they claimed I was not an active guest at the hotel and the package got returned to sender with no way to stop it. The breakfast vouchers are a joke. If you don't like one of the food items (fruit or pastry) instead of substituting another food item, you get water so you LOSE OUT ON THE LITTE FOOD THEY ALREADY PROVIDE. The garage they have tries to charge you $75 dollars a day to park regardless of whether you have parking as part of your accommodations and seems to not communicate or coordinate with the hotel they're attached to at all. Overall the room was nice enough, though a bit beat up in places. The A/C worked well and was great to combat the 94 degree weather. Just don't trust the staff to help or bank on having breakfast at the hotel at all. They run out of food extremely early everyday. "

"By far the best hotel stay I’ve ever had in NYC "

"Staff"

"Great stay!"

"Staff was nice and accommodating!! Location was perfect for our first time in NYC. "

"Very nice place! Enjoyed our stay "

"Very close to Times Square and many subway stations. Very clean, friendly staff. For such a large hotel, over 1700 rooms, I didn’t feel crowded and quiet at night. I am planning on staying there the next time I’m there. "

"I stayed for 4 nights and everything was great from start to finish. Staff was attentive, and even upgraded my room. The AC in the room was functioning properly (thank gosh with this heat wave), and everything was very clean. The only weird thing was that the shower water gets all over the floor because there is no curtain, but it wasn't a bother. I would definitely stay here again!"