"I am so confused about the positive reviews and the reality of our stay.
The good:
The rooms were modern and clean
Some of the staff were hardworking and pleasant (Gregory? At the bar was great)
The bad:
The food! They had a lovely looking Italian restaurant that was closed without explanation. The only options were a subpar buffet (breakfast and dinner only) and a pool grill (lunch and dinner only). The buffet was limited and the food was not good. They don’t have an omelet station all days. Some days there was no wait staff, so guests had to clear their own tables. Since the only lunch option was a grill, the wait could be 40-60minutes (and some of the menu items unavailable). The site lists a cafe as a dining option, but they only have premade cookies.
Understaffed. The entire resort was severely understaffed. The site also lists a lobby bar, that was not open at all.
The site lists a second pool and a gym, neither of which are on site and we never found them.
No gift shop. If you run out of sunscreen or advil or anything, expect to spend $50 round trip in taxi fare and 40 minutes round trip into town.
Other observations:
Older crowd. Lots of 60+. Quiet vibe
The beach was beautiful to look at, but not swimmable because of seaweed.
All in all, I do not feel I received the trip I booked and paid for"