Khách sạn Đảo Guana

"The location is excellent, views outstanding... spacious and smart... staff were very friendly and welcoming"

"Nice as always"

"It was a nice hotel for a taste of local culture. Although the place is dated, everything was clean. The check in/check out woman was very helpful and contacted a taxi for us anytime we needed one. It is close to shopping and restaurants. The downside is that you are not allowed early check in - we got in 5 minutes early but I wouldn't plan on that. We were allowed to use the pool while waiting and of course, the bar and restaurant right next to the pool. We stayed here at the beginning of our...

"This hotel is a hidden gem! The lady at the front desk was a jewel! I called her 3x before we even arrived to ask her questions about early checkin and leaving our bags with her before we could checkin. She was so pleasant and helpful. The room was spacious with the most awesome view of the water. We even had a little kitchen as part of the room. It was very clean, had a great ac unit, and the bed was very comfortable. It was a great location, close to 3 restaurants and with a 15 min walk to the...

"Clean with very nice staff"

"What a wonderful place to stay especiially before and after your sailing adventure. The hotel receptionist at the front desk Sheran was amazing! She greeted us with a huge smile and made sure everything we needed was taken care of. She was especially helpful with local knowledge and gave amazing dinner recommendations! "

"Sugar Mill was beyond my expectations. They have the friendliest staff and fantastic food. We were two couples who rented two King size bedrooms with ocean views. Some notable staff were Jean our dinner waitress. She was so lovely and helpful with her suggestions, Destiny, and Estephany were pleasant as well. At the beach bar Carlos our bartender was the man!! Awesome attitude and made drinks to our specifications. Also, Mariasol and Chantel. These ladies were friendly and helpful. Andrea and...

"Clean room. Lovely staff. Great food. Convenient location. Great views. Spacious. My favorite place to stay in Tortola BVI "

"The harbor could be viewed . Staff was friendly but the property is rundown and dirty. The pool was small and covered. We didn't swim. Wouldn't stay there again"

"This was an excellent place to stay! Great view from balcony, beach only a few steps away. Restaurant & bar on site & food was excellent. Different menu choices every day! Drinks were wonderful & staff was so wonderfully kind & enjoyable to talk to! "

"Yes"

"Wonderful "

"Everyone and everything was great. The food not so much. Room service was a crap shoot. Sometimes food showed up hot. Other times it was 2 hours and not hot. Breakfast and the service was always good. Dinner wasn’t. No coffee shop no ice cream. It’s a 35dollar cab ride one way to Roadtown. However we’d go back. The pool was beautiful. The beach amazing. Quiet. Warm water."

"Great location near airport !! "

"The manager Ashur was most helpful and responsive. They responded to minor issues promptly. We loved the large space and stunning view. The bed was super comfy. The kitchen had plenty of equipment. Would highly recommend. One suggestion - add a sofa bed for additional guests. Note: there is a single hideaway bed. "

"not really dirty "

"The property needs to be modernized and upkept better"

"Very nice villa with great view. Friendly and helpful owner. Only minor issue was the HVAC was pretty loud."

"Truly a 5 star resort! Having a butler was a unique experience as was the having no room keys (that’s another first for me). We had some rain on our trip so a few more rainy day options would be a good addition. Loved that all water toys were included, find a kayak, pool noodle, stand up paddle board, you could use it. There are bikes all around the property which make it fun and easy to get around the large property. Hadn’t ridden a bike in many years but it came right back. Villas have...