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"excellent location! "

"The Chineses restaurant and cigar bar are great"

"Everything was excellent "

"staffs need more hospitality training "

"The experience was terrible. When I checked in, a hotel staff held up an amount of RMB 2000 in my credit card as deposit for my room. Later on, a staff called me 4 times in 6 hours at 15:52, 17:04, 18:16 and 21:46 respectively. Per above calls, I noted that the hotel wrongly charged $2000 on my credit card instead of holding up the amount as deposit. During the call at 21:46, the hotel staff urged me to come back. In the call, she asked me where am I right now and when will I come back for...

"The room is clean and spacious. Excellent location as it’s next to a mall. There are many dining options around the hotel within walking distance. Staff is very helpful and friendly. During my stay (room 1606), I’ve mistakenly threw something into the trash bin. I approached the 阿姨 who was still cleaning other rooms on the same floor and she managed to retrieve it for me. Really appreciate it. Didn’t manage to get her name but thank you very much. "

"Sehr schönes Hotel, große Zimmer, aufmerksamer Service, zum Wohlfühlen "

"Thuê căn 150m2 thì 1 nhà vệ sinh lớn bị hỏng, ko có nước nóng. "

"The breakfast was good. Room was spacious and all staff very friendly, especially pleased with the gentleman at the concierge for assisting us in many things. (Can’t remember his name). Overall, highly recommended. "

"Ok"

"職員有禮貌。房間清潔，隔音很好。位置適中，附近有很多食肆，鄰近地鐵站。"

"地點非常方便，旁邊就是天河城，沿地下街就可到正佳廣場，雨天也不怕 "

"客室、ホテル立地、価格帯、スタッフの対応、朝食と素晴らしかった。"

"Our room was very clean, and the front desk staff were very friendly and helpful. I especially liked that there were several great restaurants located right below the hotel, making it very convenient to dine nearby. The hotel is also very close to the metro station, which made getting around easy. I would definitely choose this hotel again the next time I visit Guangzhou."

"Muito bom"

"This hotel was above my expectations. The staff was super attentive and went beyond to help ensure we were checked in early. The room was very spacious and the set up was so cozy. The cleaning crew did an emaculate job daily and we appreciated the turn down service as well. Over all a great experience and felt like we were at a resort in the middle of a busy city! And of course, the rooftop bar. Def worth the visit!"

"Great hotel. Major shopping mall and restaurants are in 10 to 15 minutes walking distance. "

"Came with a group of 4. It was a clean room and great service overall. One of the newer hotels in the area. The turns in the underground parking are pretty narrow. But aside from that it’s great. Overall stay. Staff was amazing. Every single one. "

"Very suitable if you want to stay near Grandview Mall and very convenient to travel around as the Metro Line 3 is just walking distance. The room comes with Washer/Dryer and full cooking Facilities. Great place to stay when you visit Guangzhou."

"因入住的房間有點味道、公寓為我們轉到其他升級的房型，服務態度非常好"