Search Hotels Near Guildford Castle, Guildford

"First time staying at this hotel and will be the last severe lack of stuff I may as well put the sign that they have constantly on reception saying they will be back shortly on their payroll. Time given for food service wound correct spa area is unmanned with no towels for use At at 1 am, there were other people staying in the hotel that were very drunk arguing fighting music blasting loud alongside a TV which went on until after 2 am. Again tried to contact reception not possible to get someone to come and resolve the issue. On check out the receptionist couldn’t have been any less interested and she obviously knows it’s not a good place to stay as she didn’t even ask whether to stay with them was okay"

"Great stay central location!"

"Lovely pub with friendly and helpful staff and excellent rooms and food"

"Very dated property still looks like old peoples care home, decor very dated with stains on walls, Dinner menu was good unlike breakfast very limited menu with many cold items. All staff very accommodating but all in all over priced for the quality of accommodation and over charging for parking, for what they charge to stay and facilities supplied the parking should be included , "

"The Hotel and room were lovely. There was no one on Reception when we arrived and we had to phone a number and wait. The room itself was lovely. We then had a concern that the shower was not hot enough, and were told it would be looked into. The problem was not corrected."

"Great location, modern if cramped rooms, overall a fantastic hotel."

"Room not that clean. Bathroom fan didn't work. Some mold on bathroom. Smoke alarm went off early in AM. False alarm. Overall property in disrepair. Staff disinterested. First time staying at a Premier Inn and probably my last. "

"The room was clean, unfortunately there was quite a lot of mold in the bathroom. The sleep we had wasn’t great and the beds was so comfortable that I was really looking forward to a decent night sleep. I think the hotel need to be mindful when children are being booked on and to maybe place them away from people who don’t have children. All we heard was screaming and crying all night. The staff was amazing, the food was out of this world and worth it!! I would return, just hopefully have a good night sleep if I did "

"Location was great. Communication with owners was quick and accurate. "