Khách sạn Gulf Shores , Captiva

"The young man at the front desk seemed quite stressed. When he asked for the ID of the person who made the reservation, I couldn't remember if I had booked it under my name or my husband's. He asked for a phone number, and when he couldn't find the booking under mine, he was quite arrogant; he immediately took my husband's number and completely ignored me, acting very unkindly and somewhat dismissively toward me. I felt terrible at that moment. However, I am writing this review so that he might...

"El hotel súper bien ubicado cerca de todo, la habitación limpia rápido el wit televisor con acceso a Netflix y demás servicios, el desayuno rico y funcional y el personal del desayuno muy atentos, la piscina climatizada, tiene buenos horarios de check in y check out, en mi caso fue la entrada a las 3 y la salida a las 12 del día. Algo a destacar y agradecer mucho es que se me quedaron mis medicamentos preventivos de la presión y me los guardaron y al otro día pude pasar a recogerlos, es un...

"Todo excelente desayuno exquisito"

"Good locations and very affordable"

"Okay for the night"

"Everything was great and easy to get everywhere"

"Walking distance to shopping and food"

"NADA ESTABA SUCIO, OLOR DESAGRADABLE,NADA ESTUBO BIEN SOLO LA ATENCIÓN DEL CARPETA"

"Great location!"

"Lo recomiendo 💯volví más pronto de lo que esperaba pero esta vez con toda la familia. Sin duda un lugar encantador"

"Good"

"Breakfast"

"Last minute booking and was a great room they were friendly at checking and was checked in very quickly I would definitely stay here again"

"👍"

"Overall, we had a good stay, but there are several areas that could be improved. The hotel is nice overall, room was fine, ac was good, but it hotel lacks entertainment. The bar has no music, which makes the atmosphere feel quiet, and it closes quite early. The complimentary beach chairs are a nice perk, but there are no umbrellas available. Also, the staff who collect the chairs constantly monitor guests and seem eager to remove them. They even start collecting the chairs before 7:00 p.m.,...

"Beautiful location"

"Staff was very nice, room good my only complaint was the air conditioner was not working well, it was hot in the room…"

"Great room! Clean!"

"Check-in was the best I’ve ever had, the gentleman that checked us in was super helpful and ever so informative. He explained everything and left nothing to think about. Captiva Room was so nice, very clean and head everything we could ask for. Property was well maintained and had so many activities and all was included. Ate dinner at Rae’s restaurant which was delicious. Great way to celebrate my wife’s birthday."

"Overall, our experience was disappointing. While the staff at check-in were very friendly and took the time to explain all the hotel’s amenities, the cleanliness of the room did not meet the standards we expected. We noticed dried residue on the bathroom wall, which gave the impression that the area had not been properly cleaned before our arrival. In addition, the food was consistently below expectations throughout our stay. Considering the very high prices charged by the hotel, we expected...