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JUFA Hotel Hamburg HafenCity

4.0 star property
Family-friendly hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Photo gallery for JUFA Hotel Hamburg HafenCity

Terrace/patio
Daily buffet breakfast (EUR 21 per person)
Triple Room | Room amenity
Reception
Children’s activities
JUFA Hotel Hamburg HafenCity, in Hamburg-Mitte, offers something for every traveler. Families love the playground and arcade/game room for kids. Enjoy meals at the restaurant, relax in the garden, or soak up the sun on the terrace. In-room WiFi keeps guests connected.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is 3.736.907 ₫
3.998.491 ₫ total
includes taxes & fees
5 Oct - 6 Oct

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

Room amenity

Double Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite (3 Persons)

Junior Suite (3 Persons) | Terrace/patio

Junior Suite (3 Persons)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
  • 22 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Quadruple Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
Minibar
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
Minibar
  • 20 sq m
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
Minibar
  • 25 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
Minibar
  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Free bottled water
  • 22 sq m
  • Water view
  • Sleeps 1
  • 1 Large Single Bed

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2.678.076 ₫ total
includes taxes & fees
18 Oct - 19 Oct
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About the area

Map
Versmannstrasse 12/14, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 10 min walk - 0.9 km
  • Miniatur Wunderland - 19 min walk - 1.6 km
  • Elbe Philharmonic Hall - 2 min drive - 1.7 km
  • Hamburg City Hall - 3 min drive - 1.9 km
  • Reeperbahn - 5 min drive - 3.6 km

Getting around

  • HafenCity Universität Station - 3 min walk
  • HafenCity Universität Hamburg Station - 4 min walk
  • Hamburg Airport (HAM) - 43 min drive

Restaurants

  • ‪Sabai Dee Mai Restaurant - ‬10 min walk
  • ‪Kazu Ramen - ‬11 min walk
  • ‪The Baby Goat - ‬11 min walk
  • ‪Espresso House - ‬11 min walk
  • ‪Starbucks - ‬11 min walk

About this property

JUFA Hotel Hamburg HafenCity

Upscale family-friendly hotel near Miniatur Wunderland
Near Hamburg Cruise Center, JUFA Hotel Hamburg HafenCity provides a terrace, a coffee shop/cafe and a garden. Be sure to enjoy a meal at Restaurant, the on-site buffet restaurant. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A banquet hall, a lift and a 24-hour front desk
  • Concierge services, a front desk safe and bike parking
  • Guest reviews speak well of the helpful staff
Room features
All 220 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Similar properties

Exterior

Holiday Inn Hamburg - Hafencity by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 817 reviews
The price is 2.723.020 ₫
3.034.532 ₫ total
includes taxes & fees
19 Oct - 20 Oct
Holiday Inn Hamburg - Hafencity by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant

Things to do

  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Hardwood flooring in room
  • Lift (90 centimetre wide door)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 September 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 14 for children
  • Self-parking fee: EUR 19.50 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

Is JUFA Hotel Hamburg HafenCity pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at JUFA Hotel Hamburg HafenCity?

As of 2 Oct 2025, prices found for a 1-night stay for 2 adults at JUFA Hotel Hamburg HafenCity on 5 Oct 2025 start from 3.736.907 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at JUFA Hotel Hamburg HafenCity?

Self-parking is available for EUR 19.50 per day.

What time is check-in at JUFA Hotel Hamburg HafenCity?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JUFA Hotel Hamburg HafenCity?

Checkout is at noon.

Where is JUFA Hotel Hamburg HafenCity located?

This family-friendly hotel is located in the city centre, within 1 mi (2 km) of Prototyp Auto Museum, Hamburg Cruise Center and Miniatur Wunderland. Elbe Philharmonic Hall and Hamburg City Hall are also within 1 mile (2 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk.

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Reviews

JUFA Hotel Hamburg HafenCity Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

8.6

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 337 out of 772 reviews
Rating 8 - Good. 330 out of 772 reviews
Rating 6 - Okay. 78 out of 772 reviews
Rating 4 - Poor. 22 out of 772 reviews
Rating 2 - Terrible. 5 out of 772 reviews

Reviews

10/10 Excellent

Arie

Liked: Cleanliness, staff & service, property conditions & facilities
Fijn Hotel, ruime kamers en uitstekende service.
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant family room and stay was great
Stayed 2 nights in May 2025

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Lage, gut zu erreichen
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein gelungener Ausflug nach Hamburg

Sehr leckeres Frühstück mit top Aussicht.
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbares und vor allem RUHIGES Hotel mit toller Ausstattung :-) Lediglich der Hinweis auf das Geburtstagskind, wurde beim Check-In ignoriert :-D
Stayed 1 night in Jul 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location in the Speciherstadt (Warehouse City) in the port
Stayed 1 night in Jul 2025

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Familienhotel mit schöner Aussicht und guten Zimmern
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war gut gelegen und alles hat insgesamt gut gepasst.
Stayed 2 nights in Apr 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Hotel. Gute Anbindung an die Öffentlichen Verkehrsmittel. U4 beim Hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal & saubere Zimmer.
Stayed 2 nights in Apr 2025

8/10 Good

Dietmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolle Hotel - gern wieder

Tolle Lage und sehr großzügige Räumlichkeiten.
Stayed 1 night in Mar 2025

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super schönes modernes Hotel ,gute bar und gutes Frühstück
Stayed 1 night in Sep 2024

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Zimmer! U-Bahn direkt vor der Tür - perfekt!! Super Frühstück. Leider kam das Personal nicht mit abräumen hinterher, so daas wir an beiden Tagen auf einen freien/sauberen Tisch warten mussten bzw. selbst abgeräumt haben. Durch viele Familien/Kinder ist es morgens beim Frühstück und abends im Foyer teilweise sehr laut. Personal ansonsten sehr nett. Tolle Terrasse!
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Alles prima, ruhig und angenehm.
Stayed 1 night in Mar 2025

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlungswürdiges Hotel

Gutes Hotel mit sehr gutem Preis-Leistungs-Verhältnis 👍
Stayed 1 night in Feb 2025

10/10 Excellent

Martina Theresia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekte Unterkunft für uns, Anbindung an U Bahn direkt vor dem Hotel. Frühstück sehr lecker und ausreichend und gut bestückt. Auch das Zimmer war sehr schön eingerichtet.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
Stayed 2 nights in Nov 2024

4/10 Poor

Christiane

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
In unserem Zimmer war es immer sehr heiß und wir konnten es mit der Klimaanlage nicht runter kühlen.
Stayed 4 nights in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tolles Familienhotel

Wir hatten ein wunderbares Familienzimmer, dass genügend Platz für unsere 5-köpfige Familie bot. Toll fanden wir die zahlreichen Spielecken für die Kids und die Nähe zur U-Bahn. Das Frühstücksbuffet war sehr lecker. Auch das á la carte Restaurant gleich nebenan können wir wärmstens empfehlen. Wir würden jederzeit wieder kommen.
Stayed 2 nights in May 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel und Lage. Vorallem mit Baby
Stayed 2 nights in Jan 2025

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles, modernes Hotel mit schöner Sonnenterasse und sehr netten Mitarbeitern. Die U-Bahn liegt wirklich direkt vor der Unterkiunft, so dass man schnell bei den Landungsbrücken oder in HH Mitte ist. Frühstück ist gut (vll bisschen teuer für 21 Euro) und auch ein Abend-Buffet wird angeboten. Für Hafen-City insgesamt ein tolles Preis-Leistungs-Verhältnis.
Stayed 3 nights in Apr 2025

8/10 Good

Søren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice room😃
Stayed 1 night in Nov 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einfach ein klasse Hotel.
Stayed 1 night in Sep 2023

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Gutes Hotel, freundlicher Empfang, gute Lage! Leider überforderter Bar Service.Katastrophe!
Stayed 4 nights in Apr 2025