Nhà khách tại Quận Hampden

"Staff is non-existent. I did see some people cleaning rooms. Self check-in and self-check-out. I was told it would be by text, but all instructions came by email, so I missed the check-out instructions. I was long gone when I saw it. No coffee in the morning is major!!! Better instructions for Roku TV and for the A/C split unit would be nice. Parking was insufficient, so I parked on the lawn the first night. Our room only had sheer curtains on a first floor. Privacy or room darkening shades...

"ok"

"Arrived and had trouble getting into the property, all the doors were locked and it was raining. Bare bones stay, bed not very comfortable, no carpet on the floor in the bedroom, bathroom was upgraded - nice shower, stale pastries for breakfast, coffee and tea undrinkable. Did not see any staff from the moment we checked in - available by phone. Disappointing stay for the money. Problems easily correctable though."

"There is no staff on site. Fire alarm went off no one showed up for 20 mins. The shower situation was less than desirable. The property outside was not weeded and lacked any care. Any guest that I spoke to all felt the same. We go once a year to Lenox and will not be staying there."

"Room was very clean and loved the rustic country decor. Fire place and jetted tub worked perfectly. "

"Nice welcome, good location"