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"The lobby staff was great and very polite. While they originally gave us a room near their “condemned area” that was taped off with caution tape. When I went back and said that I was not comfortable in an area under construction in that manner, she was very quickly able to give me another room in a different area of the property."

"Had to change rooms because ac unit was destroyed. New room had the old unit in it that never got cool enough. We were moved to the 4th floor and the ceiling had water damage all over it. The tv was very outdated. We left before breakfast was even served. I couldn’t imagine… we have always stayed at holiday inn express as a safe, always clean, resort when not knowing. This was the worst experience we’ve ever had with HOLIDAY INN. Stay someplace on state of Franklin near kickback jacks and Aubrey’s if you ever visit this area. It’s a nicer place and just as expensive if not cheaper than this holiday inn."

"Nice location, under construction, 90% of staff was very nice the night clerk one night was rude. There are better options "

"First time at an Echo Suites. Staff super friendly and welcoming. The room was clean. Beds uncomfortable and loud. Room walls are thin and you can hear everything around you. "

"Pleasant stay - no complaints "

"Everything was great this was our 4th stay over 4 years and we can’t wait to come back again"

"This propyls very nice. Great location. The Burger Bar is great. Near lots of restaurants and stores. "

"Yes "

"Beds were comfy, breakfast was average"