Take advantage of a free food/drink shopping service, dry cleaning/laundry services and a 24-hour health club at Crystal Orange Hotel Hangzhou Alibaba. Take some time to relax at the on-site spa. Guests can connect to free in-room WiFi.
Located in Hangzhou, Crystal Orange Hotel Hangzhou Alibaba is in the business district. Qinghefang Old Street and Hu Xueyan Former Residence are local landmarks, and some of the area's attractions include Xihu Tiandi and Zhejiang Science and Technology Museum. Looking to enjoy an event or a game while in town? See what's happening at Hangzhou Stadium or Yellow Dragon Sports Center. Visit our Hangzhou travel guide
You can look forward to a free food/drink shopping service, dry cleaning/laundry services and a 24-hour health club at Crystal Orange Hotel Hangzhou Alibaba. Take some time to relax at the on-site spa. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
Access to a nearby indoor pool, access to a nearby health club and a reception hall
Room features
All 180 individually decorated rooms have comforts such as laptop-friendly workspaces and free stocked minibars, as well as amenities such as free WiFi and dining tables.
Extra conveniences in all rooms include:
Blackout curtains, slippers and window screens
55-inch LCD TVs with cable channels
Daily housekeeping and phones
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Return airport shuttle (surcharge) from 10:00 AM to 5:00 PM
Onsite parking available only on request
Free secured, covered self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Onsite parking options include a garage
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 58 for adults and CNY 29 for children
Things to do
24-hour health club
Full-service spa
Indoor pool (guest access)
Family friendly
Access to nearby indoor pool
Dining table
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Business services
Meeting rooms
Full-service spa
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
No lift
Tile flooring in room
Well-lit path to entrance
More
Communal living room
Reception hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Dressing gowns
Slippers
Entertainment
55-inch LCD TV with cable channels
Food and drink
Dining table
Free bottled water
Free stocked minibar
More
Individual decor
Laptop workspace
Phone
Window screens
Policies
Check-in
Check-in start time: 6:00 AM; check-in end time: anytime
Minimum check-in age - 15
Check-out
Check-out before 2:00 PM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 58 for adults and from CNY 29 for children
Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: CNY 100 (one-way), (from 1 to 16 years old)
Spa fee: CNY 399 per person per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Crystal Orange Hotel Hangzhou Alibaba pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Crystal Orange Hotel Hangzhou Alibaba?
As of 10 Jul 2026, prices found for a 1-night stay for 2 adults at Crystal Orange Hotel Hangzhou Alibaba on 23 Jul 2026 start from 1.518.027 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Crystal Orange Hotel Hangzhou Alibaba?
Self-parking is free at this property.
What time is check-in at Crystal Orange Hotel Hangzhou Alibaba?
Check-in start time: 6:00 AM; check-in end time: anytime.
What time is check-out at Crystal Orange Hotel Hangzhou Alibaba?
Checkout is at 2:00 PM.
Does Crystal Orange Hotel Hangzhou Alibaba provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 200 per vehicle applies.
Where is Crystal Orange Hotel Hangzhou Alibaba located?
Located in Downtown Hangzhou, this spa hotel is 0.9 mi (1.4 km) from Si Cheng Church and 1.3 mi (2.1 km) from West Lake. Wushan Night Market and Zhejiang University First Affiliated Hospital are also within 1 mile (2 km). Wan’an Bridge Station and wan'an Bridge Station are within a 5-minute walk.
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