Hanoi Emerald Waters Hotel & Spa
4.0 star property

Upscale spa hotel, walk to Hoan Kiem Lake

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hanoi Emerald Waters Hotel & Spa

Photo gallery for Hanoi Emerald Waters Hotel & Spa

Suite, Balcony | Minibar, in-room safe, individually decorated, desk
Suite, Balcony | Terrace/patio
Front of property
Lounge
Free toiletries, hair dryer, dressing gowns, towels

Overview of Hanoi Emerald Waters Hotel & Spa

Reviews
9.6

Exceptional

Highlight
  • Staff & service is scored top 10% in Hanoi by travellers.

Popular amenities

  • Breakfast available
  • Spa
  • Free WiFi
  • Laundry
  • Air conditioning
The price is 1.322.735 ₫
Price available on 17/4/2024

Check out the area

No. 47 Lo Su Street, Hoan Kiem District, Hanoi, 10000
  • Popular LocationThang Long Water Puppet Theatre3 min walk
  • Popular LocationHanoi Long Bien Station18 min walk
  • Popular LocationHanoi Railway Station8 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)38 min drive
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Room options

Suite, Balcony

cleanliness

Highlights

Garden
Balcony
Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Family Room

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Memory foam bed
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Honeymoon Suite, City View

cleanliness

Highlights

Balcony
Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Heating
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Twin Room

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Heating
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, City View

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Heating
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Twin Room

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Spring-water bath
  • 28.0 sq m
  • Sleeps 2
  • 2 Single Beds

Family Quadruple Room

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Heating
Blackout curtains
  • 60 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds

Junior Double Room

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Heating
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

cleanliness

Highlights

Soundproofed
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Flat-screen TV
Heating
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Hanoi

Hanoi Emerald Waters Hotel & Spa is located in Old Quarter, a neighbourhood in Hanoi, and is in the entertainment district and near the boardwalk. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.

What's nearby

  • Thang Long Water Puppet Theatre - 3 min walk
  • Hanoi Old Town Night Market - 8 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Opera House - 11 min walk
  • Dong Xuan Market - 13 min walk

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • Namaste Hanoi - 1 min walk
  • Bánh Xèo Zòn - Lò Sũ - 1 min walk
  • Cafe Lâm - 1 min walk
  • Hải sản tươi sống Xá - Sửu - 3 min walk
  • Diamond Sky Bar - 1 min walk

About this property

Hanoi Emerald Waters Hotel & Spa

Luxury upscale hotel near Hoan Kiem Lake
Near Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Hanoi Emerald Waters Hotel & Spa provides a library, dry cleaning/laundry services and a fireplace in reception. Treat yourself to a body treatment, a Thai massage or reflexology at EF Massage & Spa, the on-site spa. The on-site restaurant, Salmon Run, features international cuisine and happy hour. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-in, a lift and a front desk safe
  • Massage treatment rooms, free newspapers and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 50 individually decorated rooms include comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Cots/infant beds, electric kettles and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: VND 230,000 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salmon Run

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Art Deco architecture
  • Building
  • Built in 2016
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for VND 10.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 230000 per person
  • Airport shuttle fee: VND 432000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 432000 (one-way), (up to 12 years old)
  • Crib (infant bed) fee: VND 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Emerald Waters Hotel
Hanoi Emerald Waters
Hanoi Emerald Waters Hotel
Hanoi Emerald Waters & Hanoi
Hanoi Emerald Waters Hotel & Spa Hotel
Hanoi Emerald Waters Hotel & Spa Hanoi
Hanoi Emerald Waters Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Emerald Waters Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Emerald Waters Hotel & Spa?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Hanoi Emerald Waters Hotel & Spa on 17 Apr 2024 start from 1.322.735 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Emerald Waters Hotel & Spa?

Hanoi Emerald Waters Hotel & Spa doesn't offer parking.

What time is check-in at Hanoi Emerald Waters Hotel & Spa?

Check-in begins at 2:00 PM.

What time is check-out at Hanoi Emerald Waters Hotel & Spa?

Checkout is at noon.

Does Hanoi Emerald Waters Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 432000 per vehicle applies.

Where is Hanoi Emerald Waters Hotel & Spa located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 24 minutes by foot.

Hanoi Emerald Waters Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 691 out of 890 reviews" "
Rating 8 - Good. 178 out of 890 reviews" "
Rating 6 - Okay. 17 out of 890 reviews" "
Rating 4 - Poor. 3 out of 890 reviews" "
Rating 2 - Terrible. 1 out of 890 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeris Ling Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff so professional and welcoming. everything was clear. breakfast spread is good. area very convenient to walk. room is clean as well
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
would recommend
the junior twin room is spacious and comfy and quiet at the back of the hotel. the family room has a balcony and comfy king bed but bathroom much much smaller than junior twin room, feel cramped. plus quite noisy by the elevator luckily has a sound proofed door which helps a little. rooms need new wallpapers and paint. drains in shower drain extremely slow. hot water supply is sufficient. enough choices for breakfast. walking distance to the famous lake and surrounding attractions. all staffs work very hard and efficient, very helpful, pleasant and caring. Zoe and Kim offered better price for our extended stay and airport transfer. Zoe assisted us to reserve dinning table. thank you for your hospitality and we enjoyed so much of our stay. would like to come back.
Stayed 1 night in Nov 2023

10/10 Excellent

jenny

Stayed 1 night in Nov 2023

10/10 Excellent

SURINDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to help you. The hotel was walking distance to all the major attractions. The breakfast was great as well as the in house tour operator which I booked all my tours with.
Stayed 7 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

Yow Teck

Stayed 1 night in Oct 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Lovely hotel and amazing staff.
Stayed 4 nights in Aug 2023

10/10 Excellent

Chai HOoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were very friendly and made us feel warm and welcome. They are very happy to provide travel shopping and food advice. The breakfast is rich in variety and great value for money.
Stayed 3 nights in Jun 2023

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best stay, room was excellent, balcony was massive, breakfast was excellent, staff were so helpful especially the 2 ladies at the reception, they were so happy & friendly, will definitely be back, thank you so much for making Hanoi perfect
Stayed 5 nights in May 2023