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Lotte Hotel Hanoi

5.0 star property
Luxury hotel connected to a shopping centre in Hanoi with 4 restaurants

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Manicures and pedicures
2 bars/lounges, cocktail bar
View from property
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Spa
  • Hot tubHot tubHot tub
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Gym

Explore the area

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
  • Popular LocationLotte Center Hanoi4 min walk
  • Popular LocationWest Lake20 min walk
  • Popular LocationHo Chi Minh Mausoleum3 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)30 min drive
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Room options

View all photos for Premier Suite

Premier Suite | 1 bedroom, minibar, in-room safe, desk

Premier Suite

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
  • 147 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Hairdryer
  • 99 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, minibar, in-room safe, desk

Junior Suite King

9.7/10 Exceptional

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

9.9/10 Exceptional

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
Designer toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe King Room (Club Lounge Access)

City view

Club Deluxe King Room (Club Lounge Access)

9.8/10 Exceptional

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior King Suite (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Junior King Suite (Club Lounge Access)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

City view

Deluxe King Room

9.5/10 Exceptional

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Bidet
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Twin Suite (Club Lounge Access)

Club Junior Twin Suite (Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk

Club Junior Twin Suite (Club Lounge Access)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
  • 61 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Deluxe Twin Room (Club Lounge Access)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Club Lounge
LED TV
Pillow menu
Separate bedroom
Hairdryer
Bidet
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Twins

1 bedroom, minibar, in-room safe, desk

Junior Suite Twins

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Bidet
Separate bath and shower
  • 61 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Property amenity
InterContinental Hanoi Westlake, an IHG Hotel
Pool
Spa
Kids pool
Parking included
9.0 out of 10, Wonderful, (1005)
The price is 3.209.220 ₫
per night
21 Jun - 22 Jun
InterContinental Hanoi Westlake, an IHG Hotel

About the area

Hanoi

Located in Ba Dinh neighbourhood, Lotte Hotel Hanoi is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and O Quan Chuong. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Lotte Center Hanoi - 4 min walk
  • West Lake - 20 min walk
  • US Embassy - 20 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Hoan Kiem Lake - 6 min drive

Getting around

  • Hanoi Railway Station - 11 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

  • Pizza 4Ps Lotte Hanoi - 1 min walk
  • Delica-Hans - 1 min walk
  • Starbucks - 2 min walk
  • Starbucks - 2 min walk
  • Top of Hanoi - 1 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel near Hoan Kiem Lake
You can look forward to dry cleaning/laundry services, 2 bars and a health club at Lotte Hotel Hanoi. Indulge in a massage and a manicure/pedicure at Evian, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Free in-room WiFi is available to all guests, along with a business centre and a sauna.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), barbecues and concierge services
  • Luggage storage, a front desk safe and free newspapers
  • Guest reviews speak highly of the location
Room features
All 318 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and separate baths/showers
  • 48-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 822500.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Lotte Hotel Hanoi?

As of 26 May 2024, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on 9 Jun 2024 start from 2.494.080 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM.

What time is check-out at Lotte Hotel Hanoi?

Checkout is at noon.

Does Lotte Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1474200 per vehicle applies.

Where is Lotte Hotel Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mile (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake is 2.8 mi (4.6 km) away.

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 768 out of 1003 reviews" "
Rating 8 - Good. 169 out of 1003 reviews" "
Rating 6 - Okay. 37 out of 1003 reviews" "
Rating 4 - Poor. 14 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Loved our stay here
Stayed 2 nights in Apr 2024

10/10 Excellent

omar

Stayed 6 nights in Apr 2024

10/10 Excellent

Gilles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice location. Plus shopping center at ground level.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gilles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice location. Big shopping center on ground level.
Stayed 5 nights in Mar 2024

10/10 Excellent

Stig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Deva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Lotte Hanoi. The hotel is very clean and the overall environment was very comfortable. The staff were excellent as the service they provided was very friendly and hospitable. The hotel had a lovely view and had great amenities. The hotel is also connected to a department store so it was very convenient to go to for any daily or essential needs. I would recommend this hotel for your stay in Hanoi as it is a great location. Central to hot spots but not dead centre to very busy tourist areas or sites.
Stayed 2 nights in May 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pretty far from the Hanoi old quarter which is inconvenient because most shops, restaurants, and activities are in the old quarter. The property, staff and services are good.
Stayed 1 night in Mar 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel, we were blown away. One minor issue, we had requested later checkout which we were told there was a fee for - that’s fine so we agreed. Then when my husband checked us out, the gentleman said we wouldn’t be charged for the late checkout - we were delighted! Upon arriving home, we actually were charged. Not a huge deal, but we were a bit put off by it.
Stayed 1 night in Mar 2024

10/10 Excellent

Randell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I’ve stayed since I been overseas,staff was very nice and helpful,great food,great living condition,cleaning staff great and check in and check out receptionist was great
Stayed 3 nights in Apr 2024

10/10 Excellent

Dane, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I already reviewed this hotel - it is an excellent hotel, with good service, located in the central part of Hanoi but not that close to walk to Hoan Kiem Lake or Old and French Quarters. However if you have the Grab app and Vietnamese SIM card in your phone, getting anywhere is efficient and easy. The only unfavorable point is the overwhelming smell of food in hotel's hallways - it has at least four restaurants on floors 59 and 63 so the smell of food penetrates the hallways and is unpleasant and heavy.
Stayed 1 night in Apr 2024