Located in Hanoi, One Hotel is connected to a railway/underground station. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Visit our Hanoi travel guide
Hotel remodelled in 2025 and located near Hoan Kiem Lake
One Hotel provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking
A round-trip airport shuttle (surcharge), express check-out and a lift
Tour/ticket information, a 24-hour front desk and luggage storage
Room features
All guest rooms at One Hotel boast perks, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs.
More amenities include:
Bathrooms with bidets and free toiletries
42-inch LCD TVs with cable channels
Wardrobes/cupboards, electric kettles and daily housekeeping
As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at One Hotel on 27 Oct 2026 start from 447.564 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at One Hotel?
Self-parking is free at this property.
What time is check-in at One Hotel?
Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at One Hotel?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does One Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 380000 per person applies.
Where is One Hotel located?
Situated near the airport, this hotel is within 1 mile (2 km) of Vietnam National University, Indochina Plaza Ha Noi and Museum of Ethnology. Thu Le Park and Vietnam University of Commerce are also within 2 miles (3 km). Chùa Hà Station is 8 minutes by foot and Đại học Quốc gia Station is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
One Hotel Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The cleanliness of the room was poor. I wouldn’t sleep under the blankets. Stains and some hairs. Don’t look under the bed - gross.
The bathroom had a toilet seat which was broken and a stained bathtub. The area is not pleasant to walk in. Sidewalks are broken.
I would not stay there again.
It was ok, and a vast improvement over our last stay in Hanoi, as it was far from the touristy and scam-filled Old Quarter. Accommodations were nice, but covid still affected some ammenities, ie. no breakfast [closed], and we couldn't get extra pillows [had to buy our own]. Still, good value for the price, and in a better part of the city.
Stayed 15 nights in Mar 2023
Verified review
2/10 Terrible
Fayez
8 Jan 2023
Disliked: Staff & service
Liars and crooks!
It was a terrible stay and I do not recommend anyone staying here. They are crooks and liars. We booked in November and our room wasn’t ready. There was a supposed mistake. Then the wanted to upgrade us and charge us for their mistake. I had to argue with them about it being their mistake we shouldn’t have to pay more. They put us in a lower priced room that we paid for and we left after the first night. Then they asked for more money claiming the room wasn’t paid for. They are crooks and liars. DO NOT STAY AT THIS HOTEL!
Beside the above - poor location, and rooms smell of smoke - NO English speaking staff (all through google translate)
This hotel has been permanently closed due to Covid-19 situation. Still not yet refunded yet. Wish other customers don't get through what I had. Hotels.com should update the availability.
Stayed 1 night in Mar 2021
Verified review
8/10 Good
Kelly
22 Nov 2018
Hotel was clean, safe and in a good location with great local food on your door step as well as more western style food across the road. Hotel has some shutters on the exterior for noise which no longer appear operational, these would be great to get working again as the noise from the local pub on the weekend can be very loud. The showers were also no good as water flooded the bathroom and required the entire use of all towels each day to remedy. We would stay again however so do not let this put you off.
Stayed here for several days. Considering the decent price, facilities/rooms are good enough. Some staff can speak OK English, but some others are not. Because of the location and address, taxi, grab or delivery services might be in troubled if they don't know that area, even receptionist explains the detail on the phone, sometimes they take longer time to reach out than I expect. There's no laundry facility as it explained in the description at the moment of 2018 June, there is laundry service with some costs instead. Moreover, this building is not "non-smoking" while it explained "Smoke-free property". Ashtray is everywhere and no separation with non-smoking and smoking.
Breakfast buffet is provided, it's ok for quick bite. But do not expect too much.
The hotel was very cost effective one where was clean, new & tidy.
If someone who wants to enjoy some hotel facilities like swimming pool, gym, of course don't stay in this hotel. But for your business trip or couple's short trip who just sleep in the room, it will be best choice for you.
And the google map link to One hotel is wrong, You should let driver know the exact address if you use Grab in Hanoi. Fyi, Uber has closed biz in South East Asia. Must download Grab.
The first room I got smelled so I requested a new room. The reception nicely accepted my request. The room then was in good condition to stay. Breakfast is very delicious and the waitresses were very pleasant.
I stayed here for a week on my business trip and I was really satisfied with this hotel. The room is always kept clean and tidy, staffs are always pleasant to me. there is a multilingual staff at the reception, I was easy to request everything. There are some cheap restaurants around this area, easy to access everywhere by taxi. And The breakfast on the top floor always made me relaxing. I would definitely choose this hotel for the next time.
I often use this hotel for my business trip because the room is clean and comfortable for my stay. However, the room I stayed this time was filled with the smell of restroom. I hope the hotel will take care for it for comfortable stay for next guests.
I had a good stay here although the mornings were spoil by some street-goers making announcements over the microphone from as early as 8am. But this is by no fault of the hotel. It may also be on the days I was there. Unlucky me?
But perhaps if you are on a better side of the hotel (another room), it might be better. I am not sure. but it is not a huge issue. especially if you are an early bird. The bed, the room and bathroom are all terrific.
I was staying on the 9th floor the highest with rooms. I wouldn't recommend it as it was close to the kitchen on the 10/11th I saw a lizard in my room. But I was ok with it. Better a lizard than a cockroach I guess, at least they help eat those little bugs.. haha.
Also, I had to made some changes to my booking and Anna Hong of One Hotel was very helpful and responsive. She also speaks and write in good English. Great!
Overall, I think the stay was brilliant. The hotel seems really popular with Koreans, or maybe its opened by one. Koreans are great, I love them. they are a lot more polite, compared to say ...some more rowdy nationalities -if u know what I mean.
One Hotel is located in a quiet area, walking distance to some street restaurant, about 8km away from Old Quarter, which cost less than USD$4 by UBER.
Staff are all very welcome and mostly speak perfect English, willing to provide lots of information and suggestions.
The room is decent and clean, only thing i could complain is the bathroom shower area does not have a curtain, therefore the water can be all over the place after shower.
Breakfast on the top floor with nice view certainly is a plus, the Pho here is just as good as what we have in the popular street shop, must try!