So 5, 82/1 Pho Dich Vong Hau, Cau Giay, Hanoi, 11310
Explore the area
Indochina Plaza Ha Noi12 min walk
Vietnam University of Commerce3 min drive
Vietnam Museum of Ethnology8 min drive
Hanoi (HAN-Noi Bai Intl.)38 min drive
Room options
About this area
Hanoi
Located in Cau Giay neighbourhood, Smarana Hanoi Heritage is connected to a shopping centre. Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi are notable landmarks, and travellers looking to shop may want to visit Indochina Plaza Ha Noi and Lotte Center Hanoi. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium.
Located close to Indochina Plaza Ha Noi and My Dinh National Stadium, Smarana Hanoi Heritage provides a return airport shuttle, a free daily manager's reception and a rooftop terrace. Indulge in a massage at Le Paon Spa, the on-site spa. The on-site restaurant, La Memoire, features happy hour. In addition to a cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
Free self-parking
Cooked-to-order breakfast (surcharge), coffee/tea in reception and luggage storage
A 24-hour front desk, coworking spaces and a lift
Room features
All 25 rooms offer comforts, such as fireplaces and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
Hypo-allergenic bedding, Select Comfort beds and down duvets
Toilets with electronic bidets, free toiletries and hairdryers
52-inch Smart TVs with Netflix, streaming services and premium channels
Wardrobes/cupboards, fridges and heating
Languages
English, Vietnamese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Limited on-site parking (max. 5 spaces per unit)
Free off-site parking within 16 ft
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: VND 500000 for adults and VND 250000 for children
1 restaurant and 1 coffee shop/cafe
2 bars/lounges
Free daily reception
Coffee/tea in a common area
Restaurants on site
La Memoire
Things to do
Full-service spa
Family friendly
Laundry facilities
Fridge
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Business services
Coworking spaces
Outdoors
Rooftop terrace
Spa
Massage - hot stone
Massage - prenatal
Massage - sports
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately VND 500000 for adults and from VND 250000 for children
Airport shuttle fee: VND 700000 per vehicle (one-way, maximum occupancy 4)
Service fee: 5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Smarana Hanoi Heritage Hotel
Smarana Hanoi Heritage Hanoi
Smarana Hanoi Heritage Hotel Hanoi
Frequently asked questions
Is Smarana Hanoi Heritage pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Smarana Hanoi Heritage?
As of 1 Apr 2023, prices found for a 1-night stay for 2 adults at Smarana Hanoi Heritage on 4 Apr 2023 start from 3.037.957 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Smarana Hanoi Heritage?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Smarana Hanoi Heritage?
Check-in is from 2:00 PM - anytime.
What time is check-out at Smarana Hanoi Heritage?
Checkout is at noon.
Does Smarana Hanoi Heritage provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 700000 per vehicle applies.
Where is Smarana Hanoi Heritage located?
Located in Cau Giay, this luxury hotel is 0.6 mi (1 km) from Indochina Plaza Ha Noi, and within 3 mi (5 km) of My Dinh National Stadium and Lotte Center Hanoi. Vietnam National Convention Center and Ho Chi Minh Mausoleum are also within 6 mi (10 km).
Can I cancel my reservation for free at Smarana Hanoi Heritage and receive a full refund?
Yes, Smarana Hanoi Heritage offers free cancellation on select room rates, because flexibility matters! Please refer to Smarana Hanoi Heritage cancellation policy on our site for more details about any exclusions or requirements.
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The staff are amazing and were very supportive when we had problems with our travel plans and arrangements with third parties. In particular, Victor, Peter and Sam were helpful, welcoming and friendly. Big thank you to Peter for running out to find cough syrup when we encountered language problems at the pharmacy. Highly recommended!
We were on a vacation and decided to book this hotel because of the beautiful photos. This hotel is in an ideal position, a bit outside of the city center but in a very peaceful neighborhood, and we were extremely pleased with the attentions we received from all of the employees, particularly Phan. Breakfast at the hotel was really excellent, you might order from a number of options.
The hotel is in a peaceful area, which is exactly what I needed. I had a great experience with the service, will stay at this hotel again and definitely would recommend it to my friends.
They just opened, so there are a few kinks in the system that require working out. The price was not low, but the hotel's attractive design, convenient services, and most important is the helpful staffs more than made up for it. We had a fantastic experience and will definitely be staying there again on our next trip to Hanoi.