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Smarana Hanoi Heritage

Photo gallery for Smarana Hanoi Heritage

Property entrance
Outdoor dining
Luxury Room, Kitchen, City View | In-room dining
2 bars/lounges, lobby lounge
Lobby

Overview of Smarana Hanoi Heritage

Smarana Hanoi Heritage

4.5 star property

10.0/10 Exceptional

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
So 5, 82/1 Pho Dich Vong Hau, Cau Giay, Hanoi, 11310

Explore the area

  • Popular LocationIndochina Plaza Ha Noi12 min walk
  • Popular LocationVietnam University of Commerce3 min drive
  • Popular LocationVietnam Museum of Ethnology8 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)38 min drive

Room options

About this area

Hanoi

Located in Cau Giay neighbourhood, Smarana Hanoi Heritage is connected to a shopping centre. Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi are notable landmarks, and travellers looking to shop may want to visit Indochina Plaza Ha Noi and Lotte Center Hanoi. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window
Map

What's nearby

  • Indochina Plaza Ha Noi - 12 min walk
  • Vietnam University of Commerce - 3 min drive
  • Australian Embassy - 4 min drive
  • Keangnam Landmark Tower 72 - 8 min drive
  • Vietnam Museum of Ethnology - 8 min drive

Getting around

  • Ga Hà Đông Station - 12 min drive
  • Hanoi Yen Vien Station - 17 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 34 min drive

Restaurants

  • Starbucks - 2 min walk
  • Maxx Cafe - Duy Tân - 1 min walk
  • Lòng 99 - 1 min walk
  • Friends Coffee - 1 min walk
  • Khao Lao - 1 min walk

About this property

Smarana Hanoi Heritage

4.5-star luxury hotel located in Cau Giay
Located close to Indochina Plaza Ha Noi and My Dinh National Stadium, Smarana Hanoi Heritage provides a return airport shuttle, a free daily manager's reception and a rooftop terrace. Indulge in a massage at Le Paon Spa, the on-site spa. The on-site restaurant, La Memoire, features happy hour. In addition to a cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks include:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), coffee/tea in reception and luggage storage
  • A 24-hour front desk, coworking spaces and a lift
Room features
All 25 rooms offer comforts, such as fireplaces and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Select Comfort beds and down duvets
  • Toilets with electronic bidets, free toiletries and hairdryers
  • 52-inch Smart TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, fridges and heating

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking (max. 5 spaces per unit)
  • Free off-site parking within 16 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: VND 500000 for adults and VND 250000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • La Memoire

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Coworking spaces

Outdoors

  • Rooftop terrace

Spa

  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 52-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Electrical adapters/chargers
  • Fireplace
  • Guidebooks/recommendations
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately VND 500000 for adults and from VND 250000 for children
  • Airport shuttle fee: VND 700000 per vehicle (one-way, maximum occupancy 4)
  • Service fee: 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Smarana Hanoi Heritage Hotel
Smarana Hanoi Heritage Hanoi
Smarana Hanoi Heritage Hotel Hanoi

Frequently asked questions

Is Smarana Hanoi Heritage pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Smarana Hanoi Heritage?

As of 1 Apr 2023, prices found for a 1-night stay for 2 adults at Smarana Hanoi Heritage on 4 Apr 2023 start from 3.037.957 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Smarana Hanoi Heritage?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Smarana Hanoi Heritage?

Check-in is from 2:00 PM - anytime.

What time is check-out at Smarana Hanoi Heritage?

Checkout is at noon.

Does Smarana Hanoi Heritage provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 700000 per vehicle applies.

Where is Smarana Hanoi Heritage located?

Located in Cau Giay, this luxury hotel is 0.6 mi (1 km) from Indochina Plaza Ha Noi, and within 3 mi (5 km) of My Dinh National Stadium and Lotte Center Hanoi. Vietnam National Convention Center and Ho Chi Minh Mausoleum are also within 6 mi (10 km).

Can I cancel my reservation for free at Smarana Hanoi Heritage and receive a full refund?

Yes, Smarana Hanoi Heritage offers free cancellation on select room rates, because flexibility matters! Please refer to Smarana Hanoi Heritage cancellation policy on our site for more details about any exclusions or requirements.

Smarana Hanoi Heritage Reviews

Smarana Hanoi Heritage Reviews

Reviews

10.0

Exceptional

Rating 10 - Excellent. 6 out of 6 reviews" "
" "10 - Excellent 100%
Rating 8 - Good. 0 out of 6 reviews" "
" "8 - Good 0%
Rating 6 - Okay. 0 out of 6 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 6 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 6 reviews" "
" "2 - Terrible 0%

10.0/10

Cleanliness

9.7/10

Staff & service

10.0/10

Amenities

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing and were very supportive when we had problems with our travel plans and arrangements with third parties. In particular, Victor, Peter and Sam were helpful, welcoming and friendly. Big thank you to Peter for running out to find cough syrup when we encountered language problems at the pharmacy. Highly recommended!

10/10 Excellent

Gallar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a vacation and decided to book this hotel because of the beautiful photos. This hotel is in an ideal position, a bit outside of the city center but in a very peaceful neighborhood, and we were extremely pleased with the attentions we received from all of the employees, particularly Phan. Breakfast at the hotel was really excellent, you might order from a number of options.

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Trinh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a peaceful area, which is exactly what I needed. I had a great experience with the service, will stay at this hotel again and definitely would recommend it to my friends.

10/10 Excellent

Damon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They just opened, so there are a few kinks in the system that require working out. The price was not low, but the hotel's attractive design, convenient services, and most important is the helpful staffs more than made up for it. We had a fantastic experience and will definitely be staying there again on our next trip to Hanoi.

10/10 Excellent

Thanh Cong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thiết kế bắt mắt và ngăn nắp sạch sẽ. Lễ tân rất nhiệt tình hỗ trợ khách còn book giúp grab và chỉ quán ăn ngon xung quanh.
Stayed 1 night in Oct 2022