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"Our family spent a month in Vietnam and Cambodia and used Solaria Hotel as our base, and stayed here on 3 separate occasions. Incredible location with easy access to anything you want to do. The rooms were excellent, breakfast was delicious ( beef pho in particular), massages were lovely and more. We travel internationally a lot, and this hotel by far has the best staff we have ever met. They are generous with their suggestions and go out of their way to make your stay in Hanoi and yes Vietnam too as perfect as it can be. In particular Liam and Susan. Susan always had the best suggestions of things we should do. And Liam helped organize cars, tours and more as we navigated Vietnam. We would have been lost without him. His kindness was boundless. We can’t wait to return to Hanoi and stay at this amazing hotel again. "

"👍"

"Everything, but mainly the staff. Alex, Angie and Jimmy as well as the staff behind the scenes went above and beyond. They were helpful, kind, chatty and professional. It made our holiday! Cleaning, breakfast, taxi, and trips were all perfect. "

"Only negative is that hotel lobby is on an upper floor. "

"The location of the hotel is very good, all major tourist points are walkable. The staff of the hotel was very very courteous and helpful. They went over and above to help you with any of transportation or room needs. Would like to highlight and appreciate two staff for their excellent customer service - Celine, helped us to get the best transportation deals for visits even after we checked out from hotel. Celine ensured the driver and van was available on time and managed language barrier we faced with driver. Dave - helped to safely keep a electronic device which we left behind and kept it safely until we were able to collect it back. Thank you both."

"Outstanding location, beautiful hotel, amazing staff , i couldn’t be happier with this hotel. "

"It was a good experience "

"Wonderful, service/ staff beyound fantastic "

"this is now one of my favorite hotels ever. Staff here was wonderful and we loved the package we bought...with club access and a dinner included. The spa was also good. The only thing I might give less than excellent marks on is the Wi-Fi. It worked, but not the greatest ever."