Khách sạn Haseley

"Quaint beautiful place,with excellent staff , and the food is remarkably good! Wish we had more time to spend there!"

"Fantastic location for city centre and Bullring area"

"Lovely room and staff efficient and friendly "

"Excellent stay - nice decor, very comfortable, friendly helpful staff, good breakfast. "

"Staff were lovely, food excellent, rooms were very clean "

"X"

"Most impressed by: The Staff, they were lovely. Breakfast was delicious. Entertainment, Colin Mills was outstanding. The bedroom was bright, airy, clean and nicely laundered. Not so good: Lift didn't go to top floor where we stayed so we had lots to carry, which was quite difficult for our party. Bathroom was not as clean as it could have been. "

"Staff were very friendly, the curry was tasty and the breakfast was very nice. Would definitely stay again."

"Really good deal for the 3 of us for hotel with the night including dinner and breakfast. Staff were really good so was spa facilities for what you paid for. Overall would go again. But disappointed with dinner wasn’t told it was a buffet till we got to the restaurant ( we did prebook calling few days before and saw staff at check in where there was opportunity to tell us) Though the staff where excellent at accommodating the group member who had a food allergy and letting her choose of menu....

"Staff very welcoming, excellent service, buffet breakfast had a varied choice,"

"More like a hostel than a hotel, go elsewhere."

"The lodge was lovely however, the room felt very dusty, especially the towel heat rack. Additionally, the phone was not working so I had to contact reception on my mobile. The staff members were very friendly and helpful. The breakfast was delicious with a good variety."

"Location is lovely, free parking on site, modern rooms but dusty. Loved they had kids pool, my child enjoyed it. Receptionist on arrival did not inform me of amenities, breakfast times etc. I had to ask. I’ve never been to any hotel that hasn’t done this so very disappointing with a hotel of this level. I should have listened to the reviews about breakfast! Many of us had to keep asking for things such as sausages, bread, juice etc. staying with a child and having to wait 15 mins for food to...

"Very Happy with the room and staff. Breakfast was very chaotic. The staff were great but could not deal with the amount of people. Bread came out frozen and despite being told the fruit would come out it never did Not the fault of the staff it’s just cutbacks which you increasingly see across all hotel chains. "

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Great stay and meal"

"Excellent staff"