4 soi 23 Kanjanawanich Road, Hat Yai, Songkhla, 90110
What's nearby
Central Festival Hatyai - 3 min walk
Asean Night Bazaar - 7 min walk
Prince of Songkla University Hatyai Campus - 3 min drive
Songkhla Nakarin Hospital - 4 min drive
Lee Garden Plaza - 5 min drive
Getting around
Hat Yai Railway Station - 5 min drive
Hat Yai (HDY-Hat Yai Intl.) - 14 min drive
Restaurants
CentralFestival Hatyai - 5 min walk
จันทนีย์หมี่ผัดกะทิกุ้งสด Central Festival Hatyai - 4 min walk
Ootoya 大戸屋 - 7 min walk
After You (อาฟเตอร์ ยู) - 5 min walk
Fuji - 4 min walk
About this property
Crystal Hotel Hat Yai
Upscale hotel in the business district
Free breakfast, a poolside bar and a terrace are just a few of the amenities provided at Crystal Hotel Hat Yai. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Bottega, offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool, with sunloungers
Free self-parking
A round-trip airport shuttle (surcharge), express check-out and express check-in
Free newspapers, a lift and ATM/banking services
Room features
All 164 rooms boast comforts such as premium bedding and pillow menus, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
LED TVs with cable channels
Fridges, electric kettles and daily housekeeping
Languages
Chinese (Mandarin), English, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Return airport shuttle (surcharge)
Free self parking on site
Food and drink
Free breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Bottega
Things to do
Children's pool
Gym
Library
Outdoor pool
Playground
Spa tub
Family friendly
Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre
Meeting room
Outdoors
Garden
Pool loungers
Terrace
Accessibility
Lift
More
Banquet hall
Built in 2014
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Egyptian-cotton sheets
Pillow menu
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 20 and over; guests must have received complete vaccination at least 30 days prior to check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Crystal Hotel Hat Yai
Crystal Hat Yai
Crystal Hotel Hat Yai Hotel
Crystal Hotel Hat Yai Hat Yai
Crystal Hotel Hat Yai Hotel Hat Yai
Frequently asked questions
Does Crystal Hotel Hat Yai have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Crystal Hotel Hat Yai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crystal Hotel Hat Yai?
Self-parking is free at this property.
What time is check-in at Crystal Hotel Hat Yai?
Check-in start time: 2 PM; check-in end time: 2 AM.
What time is check-out at Crystal Hotel Hat Yai?
Checkout is at noon.
Does Crystal Hotel Hat Yai provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crystal Hotel Hat Yai located?
Located in the heart of Hat Yai, this hotel is within 1 mi (2 km) of Central Festival Hatyai and Prince of Songkla University Hatyai Campus. Asean Night Bazaar and Greenway Garden Center are also within 10 minutes.
Crystal Hotel Hat Yai Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 50 out of 149 reviews" "
10 - Excellent
50
Rating 8 - Good. 63 out of 149 reviews" "
8 - Good
63
Rating 6 - Okay. 24 out of 149 reviews" "
6 - Okay
24
Rating 4 - Poor. 7 out of 149 reviews" "
4 - Poor
7
Rating 2 - Terrible. 5 out of 149 reviews" "
2 - Terrible
5
8.4/10
Cleanliness
7.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
David, Huntsville
7 Jun 2024
David
Stayed 3 nights in Jun 2024
8/10 Good
John
20 May 2024
Liked: Cleanliness, staff & service, room comfort
Beautiful room and pool.
It was a good hotel beautiful room and pool. But one note is that the hotel had about maybe 4 ballrooms will always packed wedding all day to night. I felt out of place.
Convenient location. There's a big mall across the road, with plenty of shops, restaurants and supermarket. It is also near a few night bazaars.
The hotel rooms are large and airy. It has a large rooftop pool that I can actually swim laps in!
The reception girls were also very helpful — one of them really helped me out when no Grab driver was willing to pick me up from an out-of-the-way temple.
However, it would be great if staff, especially at the front desk, could be given conversational English lessons to improve service, since there are many guests who don't speak Thai.
Newer wing has more power socket and bath tub. However water from bath tub not hot the day I using it.
Most disappointing is the wifi throughout 3 days stay the wifi is very very weak and could connect to my phone and tablet. I was on the 6floor towards the last few room.
Upset as not able to play my online game and watch u tube.
Just stayed for 2 nights 3 rooms there,,front desk staff friendly allowed us to checked in earlier, thank you so much.
But location a bit distance from city center need to take grab car or tuk tuk. Opposite hotel there is central shopping mall the biggest in Hatyai.
Still look new and clean after more than 5 years. Shopping mall just opposite and walkable to Asean market. The downside are, required tuk tuk to downtown and it is not cheap as many tuk tuk refused to come due to busy traffic.
Hotel is new and clean, different room type to cater for group/family/couples; breakfast was great. Only thing is hard to get a tuktuk and cost a bomb to travel to town. Indeed it is not a convenience place to stay for tourists. Still a distance to walk to greenway night markets, no massage nearby and no 7 eleven. It is quiet in the morning and night.
Accommodation i will rate it 8/10. Daily breakfast has not much variety (5/10).Counter staffs are not versatile in English (7/10) whereby we would need to use goggle translation. Other than a big shpg mall opp the hotel, walking distance less than 8mins, there are no shops at the surrounding.
Was a nice hotel with great service. Nice bar/restaurant area but only downside was the room which was a little dirty. Looked to not have been swept properly with hair and dust on the floor in the bedroom and bathroom. Not too bad though. Nice swimming pool, but getting drinks was a little slow as bar was closed so the attendant had to keep running to the bar downstairs to bring the drinks.
Anish
Stayed 1 night in Nov 2021
6/10 Okay
David
Business traveller
12 Oct 2020
Mediocre at best
For the price, I expected more. The rooms were small with few amenities. Very basic setup for such a large hotel that does banquets, weddings, etc. The only useful feature is that it's across the street from a shopping center with plenty of food.
There is just nothing I can say that was good about the stay
David
Stayed 1 night in Oct 2020
8/10 Good
Verified traveller
Business traveller
26 Aug 2020
Liked: Cleanliness, room comfort
Room is clean, but it’s quite old unlike the display picture. Hotel is opposite to the shopping mall so it’s walkable distance for shopping. Breakfast is okay.
It's not near town but the saving grace is that it's opposite Central Festival which provides an excellent shopping experience. Cleanliness is definitely a plus point with this hotel. The pool and gym seems kind of waste as not many guests are using. The breakfast spread is mediocre at best as the selection doesn't change much. Otherwise this is an ideal hotel for those who doesn't like crowd and just want a peaceful stay in Hatyai.
Few unique that is different from other hotels i visited with Expedia booking.
They charge a 5yr old for breakfast
They take room deposit by only cash
I stayed level4, the ballroom’s music was clearly heard and made my night till 12am! And they cant do anything about it.
The Expedia message to hotel, they dun even reply, not sure if thats even something they use or work with