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"Great stay. Would visit again."

"Stayed in the Palace tower which is about an 8 minute walk to the main lobby area, then a few more minutes to the car unless doing valet. There’s a tram that can take you between the towers but it can take some time. It was a really nice property, beautiful views. The palace tower was new renovated so the inside was nice and clean and pretty spacious. Perfect for families as there are lots of activities and the pool looked nice. Or for people who are just wanting to stay at the resort. I came with friends and we did a lot of exploring outside so didn’t get to thoroughly enjoy everything the property had to offer. Real nice place though. They had an issue with the key system at check in so we did have to wait some time and it took a while to get resolved, security ended up having to let us in so that was a little inconvenient but otherwise good stay. Had some food at the lagoon grill which was not bad, everything’s pricey so be prepared for that. "

"I recently stayed at the Royal Kona Resort in Kona, Hawaii. The location and amenities definitely deserve a 5-star rating. The oceanfront views are absolutely beautiful, the saltwater lagoon and pool area are great, and the property has that classic Hawaiian resort feel. Being able to walk right into town for restaurants and shops is also a huge plus. Unfortunately, the cleanliness and service did not match the amazing setting. Our room and some of the common areas didn’t seem as clean or well maintained as expected, which took away from the experience. In addition, several interactions with staff felt unfriendly and unwelcoming. Overall, the Royal Kona has incredible potential because of its location and amenities, but improvements in housekeeping and customer service would make a big difference in the overall guest experience."

"Elevator would be nice"

"The grounds are always kept in prime condition. The access to a good snorkel beach and a near by pool is one main reason for coming here. The staff were all great and helpful. The food service and quality were great at each location. Breakfast was excellent. Of course $40 a night for self-parking and another $40 for Resort fees is a killer as it is just pure profit add on to the room rate."

"Clean room and nice pool "

"Great location, restaurant seafood buffet was excellent. We enjoyed our stay"

"Clean rooms, wonderful pool, excellent drinks, beautiful beach, and walking distance, restaurants, grocery stores coffee stands, overall perfect location"

"Everything was perfect "