Tìm Trang viên tại Đảo Hawaii

"Hotel was in good location in Hilo. From other reviews, they state this is the nicest hotel in Hilo. I would agree with that assessment, though the property could use a refresher. The area this hotel is located in is a bit rundown, homeless in the area. The hotel next door is shuttered which gave the area an abandoned feel. But I am not sure if there are any better areas in Hilo since it is a smaller town/city. Some food options in walking distance but I would recommend driving into town...

"The room was clean and the staff were helpful. We liked the swimming pool. The restaurant staff didn’t seem very organized."

"We’d visit again; self contained gorgeous property. The one thing that could be problematic for older guests or guests with mobility challenges will need a conveyance vehicle, as it is a very, very large property. There is a tram but it was not working consistently. The staff is responsive when a request for assistance is made "

"Room was clean! Had a balcony overlooking the beach, which was fantastic. The location was great- close to shopping, restaurants and night life. The luau at the hotel was amazing! Staff was friendly and helpful. "

"Clean room.. friendly staff. Decent breakfast "

"Very Pleasant, professional, helpful and accommodating staff!"

"Really nice resort. Limited dining options that aren't a fortune. Walk to parking lot took 15-20 minutes from the Palace Tower, so be prepared to walk a lot."

"Clean room, comfortable beds. Our only complaint was that we wanted to extend our stay by another night and the front desk could not do it without waiting for the reservation staff to arrive which wasn't to happen until 10am. Essentially we had to pack up, check out and be checked back in later. Needless to say we did not stay. "