Khách sạn Hazel Green

"Upon the time to check in front desk clerk was very racist and rude while he was rushing and making jokes he gave us the wrong room had to go back and get a different one didn’t give me a pool towel when I asked for it I had to check out a day early because he didn’t put in the right days wasn’t given another bath towel when I put the dirty ones outside the room."

"Breakfast was very good. Better than others we've experienced. All staff was friendly. Pool was grea t."

"I stayed for three nights. Was here for work I’m a nurse. I asked on check in what time was check out they said 11 am. I asked if they had a late check out ( I work overnight) they said noon. I came this morning and checked in with the attendant to ensure I had late check out. I put the do not disturb sign on and went to sleep. At 10 am there was a man who was knocking and then trying to open the door. I said I have late check out .. then one hour the same thing. So I got up and dressed took...

"The bedding was clean. Toilet had a lot of brown stains around the bottom. No soap or shampoo. Hallway needs some cleaning and up keep. Very minimal breakfast. Staff were poor quality NO POOL ( has been shut down since 2023)"

"Property is historic which is cool, and the room nice with comfortable beds. However, the room was 80 degrees, and we had to mess with the air conditioner several times for it to remain on and work. Also, there was no soap to wash our hands at the bathroom sink - irritating issues after driving 13 hours."

"Nice place to stay"

"Staff was very friendly. Property was run down. Food was very marginal."

"We have stayed there multiple times. The staff is amazing. Clean rooms. And we can get a decent breakfast before hitting the road."

"Very comfortable stay"

"Room was dingy had and odor in the hallway.for the price and a 1 night stay it was ok"

"Clean efficient room. Very good breakfast with much choice and kept clean. "

"Free parking"

"Overall experience was good. The staff were nice, building & room was clean & well kept. I would stay again while visiting Galena."

"Older hotel,nice and quiet. Not bad for the price."

"Great place!"

"Great place to stay. Staff was so nice and friendly. Place was quiet and comfortable."

"The beds really weren’t that comfortable and the fire alarm started going off at 8am when a kid pulled the alarm and the staff couldn’t figure out how to get it shut off right according to The front desk. The shower head leaked bad causing horrible water pressure"

"Pool and hot tub were great! Staff are super helpful and accommodating. Breakfast was good. Fantastic value! Thank you"

"Great location we could walk everywhere. The pool was closed though they should tell you that on line when you’re booking your room. Was very clean and the staff was very nice."