Search Hotels by Independent in Heathrow

"The room was very clean. The staff was very friendly. The breakfast needs more healthy options. They had instant oatmeal, sugary cereals, sugary yogurt, eggs, sausage, bagels, muffins, apples and oranges and the ability to make waffles. Nothing special. The shampoo and soap that was provided for the room was not good. The soap felt like chalk on your hands. The shampoo and conditioner were very tiny and low quality. The shower leaked and the tub didn't have a non-slip surface. It was scruffy looking and could definitely use an upgrade. The room was clean but a little dated. "

"The room was clean, comfortable. We only stayed for one night but will consider coming back in the future"

"Excellent service, cleanliness, amazing staff. 5 stars."

"This hotel needs a massive renovation! It's old and run down, probably was new about 35-40 years ago. You can move the shower head arm around in the wall, and the tubs are cracked. It took 20 minutes to get luke warm water. On the upside, the staff was wonderful and the free breakfast was great! The bar needs to open new bottles of wine every 5 days or so. "

"Great time! Take a boat ride!"

"I stayed 4 nights in this hotel and it wasn’t anything like my experience in Nov when I also stayed there and had a great time. First of all my bedsheet had a blood stain and looked worn, I requested to have it changed but no response till I left. Then my toilet clogged and even though I reported it three times to the front desk, it took them almost 14 hours to come and fix it . I complained and requested to have my room changed but was told the hotel was full and I would be on a waitlist and of course they never called me. The offered me a complimentary breakfast for all my trouble, imagine that! For the traumatic experience of not being able to use my own toilet for over 12 hours. That weekend the hotel was so rowdy perhaps because of spring break but the ladies guest toilet on the ground floor was stinking. This was inexcusable for a hotel of that standard. Needless to say I am extremely disappointed "

"Great!"

"Nice hotel "

"Very comfortable and clean."