Khách sạn Heaton Norris

"Clean room walking distance to airport and train station."

"Easy to access was perfectly adequate for one night everything you need for short stay Staff polite and helpful we didn’t eat there because we had an early flight too early for breakfast"

"Parking very easy till we booked in and were asked to pay £14, this was not mentioned on the hotel advert with Expedia nor on the email confirming the booking. After some debate with reception the guy borrowed our phone to show us where it was, not under this hotel but scrolled down another half dozen pages and showed us it the parking charges in the general terms and conditions, while scrolling saw the booking charge had dropped by £20, so suggested they took the parking charge out of this,...

"Arrived late at night and had trouble finding a car park space. Access around the building is one way but to exit you have to go through a locked gate and you need a code - as a guest who has just arrived you don't have this info. I called the hotel 3 times whilst stuck at the gate and no one answered. Luckily a guest walked past and gave me the code. Went around again but this time went in the multistorey up a level. Be warned this car park is VERY TIGHT and not all cars are parked well. When...

"Great hotel. Gave us an upgrade as I’m a member. Room clean food good "

"Clean, plenty of parking Great for a night stay to catch a early morning flight Value for money "

"Plenty of parking. But most of all the staff were excellent couldn't do enough for you. Thankyou big thumbs up to all the Staff x"

"Lovely hotel . Excellent staff . Great stay "

"As good as ever. "

"The rooms here are basic but clean and comfortable so nothing to complain about. The building is aging and the rooms are showing their age but everything was functional and clean. The staff were very helpful and friendly. The best part for me was the food which was really very good with excellent presentation, decent portions and very well prepared. The waiting staff were also very attentive. Parking here, even when staying at the hotel is £30 per night which is expensive, but understandable...

"Friendly check in. Good nightly rate and clean comfortable super king bed. Quiet and managed some sleep after requesting a room a long way from the entrance. Overall a short walk to the terminals - only manchester airport could charge £3.50 for a shuttle bus to the terminals. Welcome to a second tier airport. "

"Great place to stay to visit nearby family over a weekend. Staff at reception very friendly and helpful. "

"The staff were attentive and helpful. The restaurant manager was particularly engaging and was largely on her own on Sunday night but managed the restaurant with aplomb. The housekeeping staff were careful to report back quickly that I hadn’t left rings in the bedroom as suspected. I have since found them in the glove compartment of the car."

"Spotless clean room very polite staff drinks not over priced Only fault is the doors to rooms get slammed shut very loud not the hotels problem tho guest need to be a little bit more careful and think of others"

"Breakfast was good overall, however would have expected to see black pudding on the hot choice and the choice of bread was poor as the brown was very dry. The coffee in the machines did not taste as a quality brand."

"The breakfast was not a buffet but freshly made tomorrow from the kitchen which was wonderful and it was great. Did not use the pool . The bathroom is a cramped and would be for two adults. Parking is also not free so something to bare in mind."

"Every thing about this place is 5 🌟 "

"The receptionist who checked me in, didn’t inform me about the hotel facilities,what time is the breakfast ,where is restaurant itp.Very disappointed "

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of...