Khách sạn Helensville

"How stay good we had a room that suited six people and that did not include a spa we were hoping to be able to use one of the outdoor spas as it states that on the site (one of their main selling points) but they told us it was already booked out and we had to book prior but this was not communicated to us so that was a big let down considering we went to that specific motel because we wanted to utilize the spas (traveled from Waikato) but they told us to go across the road and we will get 50%...

"Such a convenient location, close to the motorway off ramp and easy, flat walking distance to Takapuna. The staff were courteous, friendly and helpful. We will be staying here again for sure."

"Excellent"

"Very handy right in the birkenhead shopping centre. A very comfortable place to stay would recommend it to all my friends and family. Cheers Ginny Stanwell"

"Nice, clean motel. Staff really helpful and friendly"

"Clean"

"10/10 - Best hotel located in Auckland CBD. You will not be disappointed. Highly recommend!"

"The room was spacious and with a lovely view!"

"spa was nice"

"Staff were great. Room excellent but in need of re-modernisation."

"The staff were friendly and helpful. The hotel is in a great location. Close to Queen Street, skytower the waterfront. Our room was clean and the bed was very comfortable. The shower could do with a little more water pressure and there were a few broken tiles that need replacing but other than that thr room was great. We had dinner amd breakfast at the restaurant and both were very tasty and enjoyable."

"朝食はが美味しかった！"

"Reception staff were very welcoming, friendly and most importantly their smiles seemed genuine. Instructions for the basement car parking was made very clear. Note to management: give the girls a nicer uniform, make it modern and get rid of the grey colour. The girls smiles made up for the dull uniform. The first room I was allocated, was clean but the bathroom door was not hung well. This created a wide gap between the wall and door whereby personal privacy in the bathroo was an issue....

"Clean and neat. Nice sauna."

"Very friendly"

"Easy quick checkin, clean and tidy rooms. Definitely well worth the price. Thank you!"

"Road noise was quite noticeable, lack of double glazing."

"Great to get a call a couple of hours after I arrived for staff to ask if everything was OK - yes it was. My one recommendation - extremely firm beds are not good for everyone. I had a terrible sleep as the mattress was so firm there was insufficient 'give' to support my body correctly, and my hips were aching."

"The front desk was attentive when I asked for the kettle to be changed out. It was very useful to have access to laundry facilities for free if you do not have them in your room, you just need your own detergent or can ask staff to provide (not sure if they ask for a fee for that). Staff were friendly and I loved the room. The breakfast was fine, but perhaps could do with more variety as the days I went there it was the same each time. Maybe a buffet dinner as an option for one free meal each...

"Minimalist but mo table or chair to sit in."