Nhà và căn hộ du lịch tại Henfield

"The staff were great. Really friendly and nothing was too much trouble. Place was spotless. The kitchen was well enough equipped and the room was very well designed and thought out. There are black out blinds but they are about 2 inches away from the window so weren’t entirely blacked out and ours broke on the last night. I also felt a bit exposed in bed because of the gap. Unfortunately, there seemed to be a lot of smokers on the street and there was a constant faint smell of smoke even on the...

"I am writing to formally log an issue regarding the complete lack of communication prior to my arrival. I did not receive any correspondence, PIN code, or room number on the day of the booking. I observed that I was not the only guest subjected to this operational failure, as multiple others were experiencing the exact same issue upon arrival. As I do not operate WhatsApp, I was forced to rely on the telephone number provided. My initial call went entirely unanswered. Upon my second attempt,...