Khách sạn Hepburn Springs

"Spa was a bit too cool, bedroom air conditioner was far too noisy to use. Pool in general was very shabby, Spa Pool ladder was dangerous & needs fixing immediately."

"Had everything, great place for "

"I booked a room with a spa bath, but the hot water system couldn't provide enough water to fill it up. In fact, by the time the second person took a shower, the water was already turning cold. On top of that, the spa bath itself was broken. The entire place was filled with tiny flying insects, and the soundproofing was terrible—there’s a bar right next door with a live singer performing late into the night. Worst of all, the mattress was broken and completely collapsed in several spots. The only...

"It was a lovely stay with delicious breakfast and beautiful garden at the back for a walk in the morning. They had late check in available till 11pm which was really helpful for us. We will definitey come back to explore more."

"I stayed at RACV Goldfields resort for 1 night as I was in Ballarat for the marathon. I couldnt believe the size of the room when I opened the door, it was huge, it even had a spa bath! I had to go back into my emails to check how much I paid for the night, as surely I paid much more than what I thought! But no, it was so reasonable priced for the room I was given. The beds were huge, it was all so clean. The beautiful pool was warmed just right, the under cover spa was amazing. All perfect for...

"Nice room, fantastic views, easy entry with no keys"

"Property was lovely overlooking the valley"

"The rooms were very spacious, clean, and well stocked. Check-in was a bit confusing but nothing too hard - just have to go to the gaming room to get my keys. The reason I'm giving a middle review of because the room I stayed in - Room 10 - was incredibly loud at night as it sits above the gambling / game room. There appears to be no soundproofing between the floors. So if you need to go to bed early, this is not the room for you as I believe the gaming room remains open until the early...

"I stayed in room 3. It was an updated room, away from the main road. Nice and quiet nights sleep. "

"It was great for a 2-3 night stay and we'd stay again if in the area. "

"Hs"

"What was on the Internet not the same as experienced, Take "breakfast included" Is fruit juice, cereal, fruit and coffee/tea considered a breakfast? I doubt it. This outlet on market for past two years and it was noticable. Weeds outside and inside very run down. The whole area totally "unloved" I think owners should sell and cut their losses and let someone take over and run correctly as a B&B. Service non existant and it took two phone calls to find out what was happening with our booking. Saw...

"Clean, spacious rooms. "

"I would have preferred an option to sleep on a western style bed due to my age [80 yrs] and not on a traditional floor setting otherwise my stay was a delight. "

"Incredibly new and modern interior. Room was very tidy and clean. Excellent stay."

"Comfortable beds, plenty of hot water, warm house. Too much large furniture and too many knick knacks made the property feel very crowded. "

"Dark dingy room needs a paint, not enough light, ceiling globe not working, no windows, fridge not working, bathroom with a lamp by sink not possible to shave or apply makeup, Floorboards very very creaky"

"Don’t book this place. Their serves is terrible! I booked this place recently May 2026 for my parents as a gift for my mum’s birthday. However they were treated very rudely during the checking process. My mother called them and asked about early check in and where the parking was and had the phone slammed back at her. Mum called back again but no one picked up. This experience ruined mum’s day and they left without checking in and I was charged by the accomodation anyway despite trying to...