Search Hotels Near Heritage Bank Center, Cincinnati

"Was great rooms were nice. There were 4 of us. Everyone seemed pleased nothing to complain about. We played music while getting ready for a concert and enjoyed ourselves. "

"Property was great and so was the breakfast. The room was very nice until I pulled out the sofa bed and noticed 3 stains on the mattress, 2 brown and 1 Red. Definitely they need to get new mattresses before I would consider staying there again"

"Everything was great but pool is not heated and was like I e"

"This place needs to take better care of their rooms. The lobby is gorgeous, and then you get to your room and the carpet is stained, the paper is peeling off the walls, and there were tiny holes in the sheets. My refrigerator didn’t even work. For the price…it’s not worth it at all. I will not be back. "

"The property was well kept. Staff was friendly "

"Great location very clean all staff was polite"

"Clean room, lobby bar and fitness room excellent. The breakfast was just okay- no apple juice, pancakes, or waffles. There are very little gluten free options. Staff was attentive and friendly. The thermostat in room didnt work and one day the whole building was so hot couldnt breathe. My digital key worked for everything but the elevator. "

"Check in was terrible. We were there 90 minutes AFTER our scheduled check-in time of 4:00 and still had to wait 30 for a room to be cleaned and available. The attitude of the staff towards us was awful. They acted like we were in the wrong for wanting to check in and just kept giving the excuse of lots of late check-outs. Perhaps they shouldn’t allow so many late check outs if they know they have bookings coming in. I will never stay there again and would advise others to stay somewhere else. "

"Very pleased with our stay. Small room but the shower made up for it."