Ryokan in Hertfordshire

"Staff were lovely throughout the stay. They helped us with room location as I anxiously called in advance. It was our first hotel miles away from home. The staff in the bar area helped with warming milk for my young child. The breakfast staff were all amazing, helpful and very kind to us. The room was “standard” but HUGE for us. We had everything we needed and more!! Would highly recommend staying with this hotel and brand again. Above and beyond expectations!! "

"A wonderful stay and a place we will definitely re-visit. My youngest has autism and often struggles in unfamiliar environments, but the suite we had was calming, clean and large. The restaurant and breakfast were lovely. A nice relaxing break after a busy morning of walking around the Warner Bros studios"

"Staff extremely courteous and helpful. Room very clean."

"Very clean room friendly staff"

"Comfy clean rooms, friendly staff from the moment you enter the hotel grounds, ambience and excellent breakfast with a variety to suit all dietary needs. As a family of 4 we all equally loved our short stay, swimming pool was also at a very nice temperature, we cant wait to stay again soon."

"Check in was simple and welcoming. Room warm and tidy. "

"Very comfortable, great food."

"Room was clean and the staff extremely friendly "

"Room clean and tidy. Staff very polite, friendly and accommodating. My wife needed a room with reasonably easy access and the initial room allocated was difficult for her so the receptionist searched for another room more easily accessible even though the hotel was full. "