Oaks Hervey Bay Resort and Spa near Urangan Pier offers a peaceful escape with two coffee shops, a garden, hot stone massages, and a heated pool with sun loungers. Enjoy in-room WiFi, dry cleaning, concierge service, and an on-site restaurant for lunch and dinner.
Located in Urangan, a neighbourhood in Hervey Bay, Oaks Hervey Bay Resort and Spa is in a shopping district and on the waterfront. Hervey Bay Historical Village Museum is a cultural highlight and some of the area's popular attractions include Reefworld Aquarium and WetSide Water Education Park. Urangan Pier and Hervey Bay Botanic Garden are two other places to visit that come recommended. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Hervey Bay travel guide
Spend the day catching some rays at the nearby beach, relaxing by one of Oaks Hervey Bay Resort and Spa's 2 outdoor swimming pools or pampering yourself at the full-service spa. Each apartment boasts a private hot tub and a jetted bath, while offering a washer/dryer and a sitting area. Guests will find a kitchen with a fridge, an oven, a stovetop and a microwave. Weekly housekeeping is available.
Oaks Hervey Bay Resort and Spa offers 57 air-conditioned accommodations with Hot tubs and washers/dryers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run films. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries and hairdryers.
In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.
2 outdoor swimming pools are on site along with a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Mineral Earth has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
Available in the apartment: WiFi (AUD 5 per 24-hour period)
Available in some public areas: WiFi (AUD 5 per 24-hour period)
Parking and transport
Limo/town car service
Free self parking on site
Limited on-site self parking
Family friendly
Children stay free (see details)
Cot: AUD 10 per night
Restaurants on site
Bayswater Bistro
Salt Cafe
Kitchen
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Toaster
Dining
2 coffee shops/cafes
A bar/lounge
A restaurant
Limited room service
Snack bar/deli
Bedrooms
Bedroom
Bedsheets provided
Rollaway/extra bed: AUD 65 per night
Bathroom
Free toiletries
Hair dryer
Jetted bathtub
Separate bathtub and shower
Towels provided
Living spaces
Living room
Separate sitting area
Entertainment
42-inch flat-screen TV with cable/satellite channels
First-run films
Outdoor areas
Furnished balcony/patio
Garden
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Washer/dryer
Work spaces
Business centre
Conference centre (11 square foot of space)
Desk
Meeting rooms
Comfort
Air conditioning
Ceiling fan
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
ATM
Blackout drapes
Concierge services
Hair salon
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Weekly housekeeping
Location highlights
In a shopping district
In the city centre
In the suburbs
Near the airport
Near the ocean
On the bay
On the waterfront
Things to do
Bicycle parking
Gym
Health club
Heated pool
Bicycle rentals nearby
Boat tours nearby
Ecotours nearby
Fishing nearby
Golf lessons nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Sailing nearby
Scooter/moped rentals nearby
Segway rentals/tours nearby
Snorkelling nearby
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
5 floors
57 units
At least 80% lighting from LEDs
Banquet hall
Bicycle parking
Built in 2007
Energy-saving switches in guestrooms
Garden
Local artist showcase
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65 per night.
Cots (infant beds) are available for AUD 10 per night
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 200.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for in-room wireless Internet: AUD 5 per 24-hour period (rates may vary)
Fee for wireless Internet in public areas: AUD 5 per 24-hour period (rates may vary)
Cleaning/housekeeping/linen are available for an additional fee
Crib (infant bed) fee: AUD 10 per night
Rollaway bed fee: AUD 65 per night
Credit card charges are subject to a surcharge of 1.5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Property is also known as
Peppers Pier
Oaks Resort Hervey Bay Urangan
Peppers Pier Resort Urangan
Peppers Pier Urangan
Oceans Resort & Spa Hervey Bay, Australia - Urangan
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort Urangan
Oceans Urangan
Oaks Resort Hervey Bay
Oaks Hervey Bay Urangan
Oaks Hervey Bay
Oaks Resort Hervey Urangan
Oaks Hervey Bay Resort Spa
Oaks Resort Spa Hervey Bay
Oaks Hervey Bay Spa Urangan
Oaks Hervey Bay Resort and Spa Urangan
Oaks Hervey Bay Resort and Spa Aparthotel
Oaks Hervey Bay Resort and Spa Aparthotel Urangan
Frequently asked questions
Does Oaks Hervey Bay Resort and Spa have a pool?
Yes, this property has 2 outdoor pools. Pool types include heated pools. Pool access is from 7:00 AM to 9:00 PM.
How much does it cost to stay at Oaks Hervey Bay Resort and Spa?
As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Oaks Hervey Bay Resort and Spa on 29 Mar 2026 start from 4.521.406 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oaks Hervey Bay Resort and Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Oaks Hervey Bay Resort and Spa?
Self-parking is free at this property.
What time is check-in at Oaks Hervey Bay Resort and Spa?
Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Oaks Hervey Bay Resort and Spa?
Checkout is at 10 AM.
Where is Oaks Hervey Bay Resort and Spa located?
Offering direct access to the beach, this Urangan aparthotel is in the city centre and within a 15-minute walk of Urangan Pier and Reefworld Aquarium. Hervey Bay Botanic Garden and Great Sandy Straits Marina are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Oaks Hervey Bay Resort and Spa Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 1141 out of 1784 reviews
10 - Excellent
1.141
Rating 8 - Good. 476 out of 1784 reviews
8 - Good
476
Rating 6 - Okay. 109 out of 1784 reviews
6 - Okay
109
Rating 4 - Poor. 39 out of 1784 reviews
4 - Poor
39
Rating 2 - Terrible. 19 out of 1784 reviews
2 - Terrible
19
Reviews
Verified
8/10 Good
Sheryn
22 Mar 2026
Liked: Cleanliness, check-in, communication
Rooms were spacious & clean, no aircon in 3rd bedroom, and whilst we had the ocean view we paid for was not nice sitting on the verandah as its so hot, 2 compressors blowing hot air and even when you turn them off to sit outside its like a cement hot box that traps the hot air. Shame
Room cleaning in price.
Staff members at counter to be nicer. (In the whole time i was there only one young lady was nice, everyone else made me feel like a inconvenience).
Grant
Stayed 4 nights in Feb 2026
Verified
2/10 Terrible
Penny
17 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I was a bit disappointed. I stayed for three days and no one came to clean. When I asked the front desk, they told me there was an extra charge, which surprised me. Their rooms are already expensive; why wasn't room cleaning included? Many other hotels are cheaper and have housekeeping every day. So next time, I'll choose a different hotel.
Penny
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Steven
14 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Good walks along coastline, 2min walk to good quality restaurants which cater from breakfast to supper. OR use the kitchenette within the room if on a budget.
Warm swimming pools.
Pool was great!
Staff were nice, but never got back to us on late check out.
Apartment was nice but the floors were not overly clean, stained towel.
Wouldn't bother ordering room service, most of our order didn’t arrive, when it did turn up it was cold or missing things.
Amy
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Jodie
5 Sep 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was spacious and comfortable.
Jodie
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Jos
15 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had everything we needed, very clean and staff v helpful 😊
Jos
Stayed 2 nights in Aug 2025
Verified
10/10 Excellent
Chris
3 Aug 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was really nice. Very comfortable bed
Chris
Stayed 2 nights in Aug 2025
Verified
8/10 Good
adam
18 Jul 2025
Liked: Amenities, communication
Pool is great for smaller children.
adam
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
Sally N
27 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were very accommodating, friendly and happy to help. Great location.
The ice machine on our level was broken, but I think it was from over use for icing many sore muscles and injuries of hockey players bodies. Our entire team stayed stayed for the Provincials hockey tournament and was perfect, although there wasnt a separate room for team or parent gatherings.
The only complaint was the breakfast was over prices, the hotel next door had a great coffee and breakfast sandwich at a fair price and tasty!!
Check in was quick. Rooms were spacious and had a nice view of the ocean.
Jared
Stayed 1 night in May 2025
Verified
8/10 Good
Liam
29 May 2025
Liked: Cleanliness, room comfort, communication
Enjoyable stay for 4 nights for a family of 4. Had an ocean view room and the view was superb. Close to the pier and flat areas to walk. Cafes and the Baywater Bar and Grill all close by. Room was clean and tidy but only weekly cleans meant we had to go to reception a number of times for fresh towels and kitchen supplies etc.
Great property - great accommodation. Shame that our quiet getaway was hijacked by sporting teams that used the swimming pool as their ‘go to’ area and the 40 or so in the pool at any given time night or day made sitting on the balcony unbearable.
Paul
Stayed 4 nights in May 2025
Verified
4/10 Poor
Richard
7 Apr 2025
Disliked: Property conditions & facilities
Internal security doors didn’t work got trapped in a corridor.
Richard
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
Stephanie
5 Apr 2025
Liked: Cleanliness, room comfort, communication
Perfection
Amazing hotel in beautiful Harvey Bay. Right near the Urangan Pier. Stayed a week and wanted to stay forever. Great relaxation spot with spa bath in the ensuite. Ocean view was the best choice. Staff were lovely and accommodating. Will definitely be back.
Stephanie
Stayed 5 nights in Mar 2025
Verified
8/10 Good
Steven
27 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A nice hotel with great views across the sea and beach
Steven
Stayed 1 night in Mar 2025
Verified
10/10 Excellent
Ondine Flavia
23 Feb 2025
Liked: Cleanliness, property conditions & facilities, communication
Always a good hotel to stay, good area, pool, close to the beach and pier, clean, quiet, safe parking, cooking facilities!