Khách sạn Hickam Field

"Waking up at Paradise Bay Resort felt like stepping into the pages of a well-worn romance novel. Tucked away on the lush windward side of the island, this private hideaway was embraced by the breath taking majestic Ko'olau Mountains. The staff was beyond exceptional!! Honestly Auntie Marissa went above and beyond to help us and our 4 year old feel welcome and comfortable! She gave incredible suggestions on where to visit! To be honest if I was the owner of this resort I would give both her and...

"Bed Sheets stained with blood, room moved to had hairball in shower, coffee pot did not work, room not cleaned after first night, lack of communication from upper management, sliding glass door misrepresents you can have it open to hear ocean...I could go on but...."

"I did not like the hidden parking fees"

"Clean room, helpful staff"

"Great service!"

"Excellent service. Would come back again"

"The good: Great location with just a walk across the street to the beach (yes they supply the chairs). 5 - 20 min walks to shopping (Target to H&M to Fendi) The staff is super friendly. The bad: unfortunately, the hotel is being renovated but they keep the renovations neat and out of the guests way and it didn't effect the pool, restaurants or stores. The really bad: if you want quiet get a high room it's super noisy some nights. Also we had issues with the hot water, not getting hot for...

"Can't see paying for 2 bottles water,and coffee. Especially pool area hard for handicapped/disabled person.also paying for parking slot when don't have vehicle. Plus paying for extra person that not with you. ( that about $30 to $70 a day) paying for nothing."

"clean rooms, easy in and out access, staff is amazing. Hotel food options are great, recommend the tropical creme brûlée!"

"The breakfast/gathering area smelled and the floor could use a good cleaning. The food was repetitive and not that great. The only item I looked forward to was the fresh fruit. My room smelled musty and damp. The room was run down, bed was uncomfortable. We watched the pool staff and were impressed with the care given to the pool. Maybe I missed it, but the resort fee was steep and came as a surprise. Not sure what $376 covered. Staff was exceptionally kind and pleasant in the dining...

"Everything was perfect"

"I had a great experience it was a great Hotel and it was minutes away from everything ...we'll go back again. highly recommend it"

"Love the location from Waikiki beach but the breakfast buffet and the cleanliness needs major help."

"The Noise of the staff and others staying at the motel! I was on the ground floor, close to the office. At 5am, male employees (?) were outside speaking very loudly; at night people were outside partying, very loudly, nothing was done about it. The room had paint peeling over the bathroom sink and around the walls. There was only one small trash can to use."

"Breakfast was good, something different every day."

"Best experience we've ever had. The room was cleaned daily, the staff were friendly and very helpful! Valet was nice! Overall a very fun and memorable experience for our wedding and our honeymoon! Thank you!!"

"Great location close to everything"

"Staff so helpful and smiling always 🌺 Maloha!"

"Good hotel, location. Great staff"

"Unfortunately, the hotel has become very very tired. Even had wood trim in bathroom cracked and looks termite eaten The Royal Hawaiian Hotel was a big disappointment. The room price far exceeds the quality Food was ok - not great - even the coffee was watered down with no flavor. Wait staff uniforms look tired and blah - they allow any shoes which cheapens the look The staff says next year will be a refresh of the property I hope it is much more than a “refresh”. Overall with the moniker...