Tìm Khu căn hộ tại Hickstead

"Not clean at all "

"Had to exchange numerous e-mails with property to confirm availability and confirmation of adjoining rooms. There was NO housekeeping for the rooms over a 4 day stay, although request cards were left on the door. Had to go to the front desk to request clean towels, bed linens never changed. No refrigerator in room. Safe door was left open in locked position so safe could not be utilized. Interaction with front desk staff OK and accommodating. Breakfast buffet adequate."

"Clean room "

"I turned up at the Bloc Hotel Gatwick Airport slightly early, but my room was ready so I was allowed to check-in. The room was comfortable and quiet."

"The room was clean and spacious, but unfortunately the bedding had stains, and the toilet, bathroom, and floors were not cleaned. The bath drain was also blocked, something the hotel already seems aware of, as I later saw similar complaints in online reviews. It was disappointing to realise we had been given a room with an issue that had clearly been reported before. The staff were also quite unfriendly and unwelcoming. There was little to no greeting, and even when I tried to be polite and...

"Had a great stay atvyhe Hurtwood. Found it by chance. Great village with plenty of walking direct in to the Surrey Hills as directed by the lovely lady who checked us in. Room very comfortable with fresh milk provided. We found the car park easy for a big car, but would not be so easy in season I think. Dinner in the bar was excellent and good portions. Breakfast cooked to order also great. Will go again. Thank you."