Khách sạn High Ongar

"The hotel was absolutely beautiful and the staff extremely helpful. We loved our stay and would particularly recommend the breakfast!"

"clean and good location"

"I loved this hotel. A+ staff. Rooms were bigger than any other I'd stayed in in London. Yes, It's not in downtown London, but if you walk 10 minutes you're at the Elizabeth Line that takes you right in. OH and the Elizabeth Line runs all the way to the airport. This was a great find!"

"Staff were very helpful especially on the front desk. Room was clean. The health club is separate to the hotel but access is granted by swapping your room key for a gym fob. Riverside views from the room. The chrome cast in our room didn’t work, the staff offered to switch our rooms, but we’d just asked for the twin beds to be made into 2 singles, so remained for the convenience. We noticed a foul smell from the wardrobe which soaked into my friend’s clothes that she hung in there. We’re not...

"Great staff, very accommodating. Did great helping us battle the extreme heatwave"

"Very friendly services."

"It was my second time staying at this hotel and I greatly enjoyed my stay as well. The uniqueness of the hotel and its 'homy' feeling are definitely big plusses for me, makes a big change from the big hotel chains. The staff was very helpful and attentive. For the first time, I took the breakfast and I was not disappointed. It was very good, with a good share of varieties, and very well-presented. The hotel is well-located, and it is easy to go around, either by buses, or metro. Canary Wharf...

"Beautiful hotel"

"Good hotel, expensive breakfast, limited parking"

"Got the 2 bed room apartment for a long family stay, and the apartment was well cleaned, fresh and airy. Amenities (washer/dryer, microwave, cooker etc all included). The staff were welcoming and helpful especially the Manager, house keeping came every other day or so & were thorough, Location is great at Canary wharf, close to the train station and other nice shopping & dining access within walking distance. Overall would definitely recommend this Fraser place for stays!"

"Ok but the standard has dropped Staff wise Minor items such as no face cloths in. Bathroom now not shower caps I asked housekeeper who said No all changed you get nothing now But you can buy from downstairs I would rather go somewhere who appreciates our business. The reason we return is because of Matthew but now we know he has moved to Euston branch we will possibly look at alternatives Such as intercontinental I believe you might lose a lot of regulars due to Matthew going Breakfast...

"Great experience"

"Such a great spot. One stop from O2 and near shops and restaurants. Very quiet and all amenities catered for. Rooms are very small so be aware. I would like to see a slightly better deal on the smaller rooms. It would make me more likely to return."

"The property was lovely , the room beautiful clean and well stocked. All of the staff were so helpful friendly and accommodating. The hotel is located v close to the dlr and a short walk to both Elizabeth’s line and jubilee . Would stay here again for sure."

"1 von 5 Sternen Das Ark Canary Wharf war eine große Enttäuschung. Die gesamte Unterkunft macht einen stark vernachlässigten und heruntergekommenen Eindruck. Sowohl die Zimmer als auch die Gemeinschaftsbereiche wirken, als wären sie seit Jahren nicht mehr ordentlich instand gehalten worden. Besonders auffällig war der Zustand der Teppiche auf den Fluren. Diese waren in einem erbärmlichen Zustand, stark abgenutzt und vermittelten keinen gepflegten Eindruck. Auch die Zimmer selbst zeigten...

"It was very relaxing and comfortable to stay at the hotel. Staff were very helpful and friendly. We had the best sleep ever. Thank you for making this possible!!"

"Rooms do not have AC instead you are given a fan , which isn't sufficient when it's 31 degrees outside. Water pressure was low in our room so we could not shower until after 2pm despite reporting the issue at 10am. The room we were given was on the ground floor and did not have an outdoor area therefore we were unable to use this to dry our clothes outside in the warm weather. The photos of the rooms make it look like every room as some outdoor space. Washer dryer supplied was not good quality,...

"The room we staying in the bathroom door was very stiff and wouldn't close properly from the inside as we were worried we would get locked in, apart from that it was perfect"

"The hallways were very dirty and in need of a vacuum. We booked a room (209) for 3 people. The 3rd bed (sofa bed) hadn’t been made when we checked in so we asked it to be done. We were assured it would be done in the evening but when we came home at 11.30pm it still hadn’t been done. So we had to ask again…it was done after midnight….waiting to go to bed is not ideal. I don’t rate this hotel at all."

""Good property, well connected with metro stations nearby. However, toilet paper was very limited, there were no cloths in the kitchen, and the only one available when we arrived was very dirty. There was no broom for cleaning, and everything had too many instructions about not moving or touching things.""