Khách sạn Hilliard

"Beautiful hotel, yummy breakfast!"

"No hot water one full day No much food for breakfast one day"

"Our experience was very different from what the reviews led us to expect. The room was very bright and freezing cold (55°F) when we arrived, and it took us a while to figure out how to adjust the A/C. The hot water in the kitchen took a long time to heat up, and there was no dish soap or sponge provided. The floors were so dirty that my socks turned black. Breakfast consisted mostly of sugary, high-calorie foods, and the coffee was bitter. The front desk staff didn’t seem particularly welcoming....

"Most comfortable beds!!’ Huge rooms!!! Quiet! We were very satisfied."

"The desk clerk at check-in was impolite and unfriendly and seemed annoyed when I asked for information. The room was clean but rundown and the morning shower was cold. When I mentioned this to the morning desk clerk , she kindly explained it was an issue with the gas line service.."

"Lobby was very nice"

"Shower is poorly done. Bed not comfortable."

"All of the staff that I met were friendly and helpful"

"Nothing notable, the hotel was nice, the breakfast was sufficient, the staff were helpful."

"Upon check in, I asked for a ground floor room (bad back) and was told they didn't have any. (Note: parking lot nearly empty). When I get to the room, the air is not on and the room is very hot. I turn it on and open the door to get some air inside, then I tried the TV. Maybe 5 channels work. I call the desk and the guy comes up and tries it...then decides he needs another remote. After trying several, I finally convinced him that it was a poor signal and asked for another room. He says ok...

"Liked the young employees,the place is very dated and the halls and elevator every dirty"

"Don't know why my security deposit was lost? Left room like I found it. Only stayed one night."

"July 3 - 5, 2026, During my stay, the indoor pool and hot tub was not open due to maintenance. Housekeeping did not have enough clean towels, we had to wait over a hour to get them. The Hotel was clean and the staff was nice."

"Absolutely horrible stay! There is massive construction going on- there is no parking, no pool, dirt/trash blowing everywhere outside on the property AND- it’s loud with all the work going on. At one point, they turned the water off without notifying anyone. There’s construction tape up everywhere and parts of hotel roped off. And the pool being closed— not good at all. It smells awful when you walk into the lobby-Iike mold or something… Was very disappointed none of this was communicating...

"Arrived with a U-Haul truck and found no on-premises parking available for this size vehicle. Parking was not pre-confirmed, but it would help to know only single vehicle spaces were available. We parked on street near hotel."

"The property was dirty and in disarray. It smelled of weed and trash littered the property."

"The staff were very friendly and helpful, the rooms were clean. The shower water was not hot is my only complaint."

"Great place to just sleep. Cheap place to lay your head."