Khách sạn Hines

"The room was clean, as well as the rest of the property. The breakfast room was very clean and tidy, however the attendant was abrupt and almost hostile about which carafe we should get our coffee from and how to make the waffles. The food was of poor quality, tasteless, and in some cases, prepackaged. I would stay here again but would skip the breakfast."

"I was hoping since this was the most expensive option in Burns that the property would reflect that - it did not. It's tired and needs work - no baseboards in hallway, the AC was not operational. I reported to front desk after trying all options to turn it on - they confirmed it was not working and offered for me to move rooms which I appreciated. There are much newer options in town - this place needs a makeover and is nowhere near worth the $125 per night I spent. "

"Property is currently under significant construction and remodel which detracted from our overall experience. However, everyone was helpful and friendly, we felt safe and all of our basic needs were provided for. "

"Clean and quiet"

"This was probably my worst experience in my entire life at a hotel. I actually never got to stay in the room. I booked this room for my work crew knowing they would be showing up after hours. I called and made sure that the hotel was aware of the fact that they would be arriving after hours. When my crew showed up nobody would let them in the front door. Finally the front desk person came outside and started screaming at my crew and telling them he was going to kick their butts if they did not...