Search Hotels Near Historic Old Louisville Visitors Center, Louisville

"Great stay! Staff was very friendly and lots of amenities "

"."

"The television wasn’t working and even though I called twice it was not repaired until the last night of our 3 night stay."

"We arrived a week before derby in hopes of checking off a large bucket list. The historical Galt House was part of that for me. Our room was halfway clean as evidenced by previous patron’s hair in the bathroom and nail clippings beside the bed. The marijuana smell flowing down the hall was accompanied by non-stop pounding music. The front desk was notified several times without anyone ever coming up to stop the incessant partying. The wall unit A/C was loud, filthy & barely doing it’s job the whole time. This hotel has 2 towers & the west tower had staff at the front desk twice. The hotel has no security features (the doors unlocked & unmanned, the elevator key access not activated). Miraculously the day the bulk of derby goers arrived the common areas were tidied up. We plan on making derby a habit but sadly not at this location."

"Gg"

"Where do I begin? The live bullets in the parking lot, the car windows being broken, the door lock on our room that didn’t work and then we were told there was no other rooms. Then we had a dog bark for 2.5 hours to which we couldn’t reach the front desk because you only get a busy signal. Corporate was called then got us connected to the front desk to which they said, the guest is at a concert and won’t be home for over an hour. Then the hotel proceeded to over charge me by over $500. Now I’ve been fighting to refund my money for two days."

"The property was lovely. The rooms were extremely clean, but what made my experience top-tier….. Were the employees!!! There were three people that I saw working during my stay. They were all African-American. There was a Lady, a younger gentleman and an older gentleman. All of them were just wonderful. I wasn’t a fan of the parking situation, but it was in downtown so it is what it is but due to how wonderful the staff was I’d come back again even though I didn’t enjoy the parking situation. But I will say the hotel is amazing and the fact that they give you a deal where you can pay $30 and you can go in and out all you want all day and night and not have to worry about parking so the hotel definitely made up for it."

"Great place, secure and super clean. The rooms are Hugh and was made to feel like home"

"Good"