Khách sạn Hometown

"No restaurant or available food after 10pm."

"Great service "

"Good"

"Great job!"

"Firelake was a unique and different option when coming to bar and grill"

"I have stayed at a few Fairmount properties in the past and I would say this was not my favorite of the brand. Overall a nice hotel but not for the price point."

"Upon arrival I was super excited for my stay. I was trying out a new hotel for my birthday getaway. Once checked in I had to switch rooms because it was dirty, (bed was not made, mattress was stained, curtains were stained) damp and hot in the room. It felt as though the someone had just got out the shower. I called and requested a new room, thinking I would get a similar room to the one I requested. Once moved, it was moved to a smaller room with less of a view than I booked. I booked a room...

"I couldn’t sleep any nights because the rooms are poorly insulated. I was next door to the room attendant’s closet and they continued to open and close the doors loudly the entire three nights I was there. Not a good nights sleep at all!"

"Incredible free breakfast! One of the best I've had for "free breakfast". Fresh food. Good variety. Also, friendly staff -- from front desk and security to those servicing rooms. Thank you."

"Bathroom could more updated"

"Staff was friendly"

"Food and everything else was excellent "

"They need to take care more of cleaning specially the bathroom. Free breakfast would be really helpful. Hot tub & gym definitely bigger. "

"Awesome room and location, so many restaurants, shopping, and sightseeing close by"

"The room was great and the staff was very good. I liked the location a lot because it was only a block away from Michigan Avenue "

"did not have are reservation when we arrived made us wait so they could help about 8 other people behind us. Only one staff checking in guests at 4pm.Clearly not enough staff!!!! Did find our reservation and continued to check us in. The lobby at 3-5 was chaotic ."

"Parking was valet and very easy. It is so close to Northwestern Hospital. "

"Enjoyed the stay"

"Everthing was good but the hotel didn't post that the heat will be down for the entire hotel for our stay."