2/10 - Tồi
Hector
Đi theo nhóm
12/03/2026
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
I stayed at Ala Moana Hotel by LSI Resorts and my main issue was the pricing transparency when booking through Expedia. The listing advertised the room at about $79 per night, which sounded like a great deal for Honolulu. However, after completing the reservation, the total ended up being $779 for four nights, even though the room itself should have been around $316 at the advertised rate.
The listing also mentioned a $100 per night deposit, which made it seem like the higher total included a refundable deposit. I even contacted the hotel operator beforehand and was told that deposit policy actually applies only to their Las Vegas property. When I contacted Expedia support, the representative reassured me that the deposit would be refunded after checkout.
After booking, I later learned that the deposit is actually paid at the property, meaning the large total on Expedia was mostly made up of taxes and service fees rather than the deposit described in the listing. This created a lot of confusion and made the pricing feel misleading.
To be fair, the location of the hotel is very good, especially if you want to be near Ala Moana Center and not directly in the busiest part of Waikiki. The room itself was simple but acceptable for a short stay.
Overall, my experience would have been much better if the pricing and deposit information were clearly explained upfront. Travelers should pay close attention to the total price and fees before booking.
Hector
Lưu trú 4 đêm vào Tháng 3, 2026