Khách sạn Hoo St. Werburgh

"easily the best place I've stayed this year. The staff were incredibly friendly and welcoming, the room was spotless, comfortable, and well equipped, and everything exceeded my expectations. The food was excellent, the atmosphere was great, and the whole hotel felt well run and inviting. Fantastic value for money in a great location. I'll definitely be staying here again and wouldn't hesitate to recommend it to anyone visiting the area."

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"We had a lovely stay at the Bell Inn. Had booked the super duper room and were very pleased with it. Everything we needed was there and in a beautiful, fresh space."

"The room was excellent and reception staff were fantastic. You now have to pay for parking not acceptable in a hotel. Bar not respecting clients privacy by shouting room numbers across the bar and names. Unacceptable. Breakfast was a disaster if staff spent less talking to each other rather than checking the state of play with the food. Ie little food available when flagged they said oh we will cook some more. This is unacceptable for a buffet food bar. Should be constantly monitored and the...

"Nice size rooms and bed. Very comfortable and very good value"

"The place is cool, spacious and on point. Staff were very friendly and helpful. I can recommend it any day …."

"Pros: recently decorated room, comfortable firm bed, clean white cotton bedding, reasonably quiet, great view of river, free and plentiful continental breakfast with cereals, muffin/croissant, toast with jam & cheese, yoghurts, pleasant and helpful staff. Cons: room needed more detailed cleaning, shower head was stuck in holder and hard to adjust, skimpy tea & coffee in room & no decaf coffee, TV subject to atmospheric interference and channel hopping a challenge (maybe new batteries in hand set...

"Good location for attending Classical Concert event at Leeds Castle. We didn’t eat in the hotel so can only comment on the accommodation. Our stay took place over a very warm weekend and the air-conditioning unit in our room wasn’t able to cool the space effectively. In fairness we didn’t report it to Reception, but would hope all air-conditioning is checked regularly."

"Excellent surroundings and a great place to stop over. The staff was wonderful and supportive. Overall, we were happy with the overall stay and the offered continental breakfast. Easy check in and out. Free overnight parking until 10 am in the morning and then paid parking if necessary."

"lovely stay"

"On day of arrival and also during the stay the reception and restaurant staff was amazing. We booked the stay based on how we were spoken over the phone when contacting the propery prior for some details. Spa facilities clean and fully working, cannot mention a negative comment about the property."

"Good choice for breakfast"

"Clean and really spacious bathroom. Bedroom had good facilities including air conditioning. Location is really close to the pier and Adventure island"

"Third time staying here due to the positive previous experiences. The positive streak continued with a great room featuring a fantastic air-conditioning unit which kept me cool in the June heat. A wonderful workout ensued in their very well-equipped gym set up. This was followed by a powerful shower and I went to dine nearby. Had a great night's sleep before a well-cooked breakfast got my day started perfectly. Can't wait to come back."

"Nice pub, with good honest food. Rooms are basic, but comfortable and they worked well for us for 2 nights."

"Turned up to be told the manager was out and wouldn’t be back for half an hour at least, so we couldn’t check in. So had to sit and wait (we were supposed to be getting ready for a wedding). Manager treated us as though we were some sort of nuisance wanting to check in. So after nearly 45 min she arrived and asked for a £200 deposit… this wasn’t mentioned anywhere on the listing. The rooms were dirty (walls, floors and bedding), the tiled floors with missing grout in our bathroom were...

"Stay frequently use the spa lovely breakfast although feel it’s over priced"

"stayed here before and love the place. The room is tastefully decorated as is the house. The bed super comfortable and sheets top notch, so smooth and cosy. Breakfast was delicious and plentiful. Hosts friendly and helpful as always. Cute seating area in the garden, plenty of parking and easy access to town, public transport. Will definitely stay again."