Khách sạn gần Sòng bạc Horseshoe Lake Charles tại Westlake

"Great customer service and a very clean hotel. Will highly recommend."

"Very clean my room was awesome"

"It started with checkin. We reserved a room facing the lake and was told this type rrom was not available. The lobby and hallway had a very bad smell. The room did not have any hand or shower soap. The breakfast buffet was disgusting. We asked the hotel for our money back so we could find another hotel...they said is was non-refundable. This was my first experience with Expedia and will be my last"

"I didn't like the toilet it didn't work and had to move to new room and had to wait for 45 minutes for extra blankets"

"If you’re expecting to see what the pictures advertised, you’ll be let down."

"Great place."

"The ice machine was always empty early morning to evening. NO POOL!"

"The staff were not helpful AT ALL. I asked for a recommendation of a spa since theirs is currently closed for construction the concierge told me to google it… I asked for late checkout they said they don’t do late checkout on the weekends. I asked about a breakfast buffet they said they don’t do those anymore WHEN IN FACT THEY DO. I asked if I could pay extra to do something fun for my fiancé’s birthday like her name on the screen or some balloons in the room and they said they don’t do...

"The staff was top-notch I didn’t want for anything! I really love the daily cleaning service and replenishing of coffee and towels which other places don’t seem to do all the time! We’ll stay here again"

"Great stay and family friendly our kids enjoyed it."

"The hotel was clean, nice staff, nice pool and the room was spacious for all of us including pets."

"We had a pleasant stay and everyone was so helpful"

"Great location and friendly staff"

"Staff checking us in helped us above and beyond."

"This property, along with generally standard amenities had FREE guest laundry. We’ve never encountered that on any of our four cross country trips. Staff was amazing as well. We’d definitely stay there again."

"Too much confusion at check in… they might’ve been changing shifts at the front desk. No problem at check out. Bedding and towels were clean … My husband had breakfast …he said it was good. we would stay there again…"

"Lovely"

"Dirty"