Khách sạn Horw

"Staff were very helpful."

"Great location, poised to access downtown Lucerne, but with free parking and a nice complimentary breakfast. Being a boutique hotel, there was very limited staff on-site … including a self checkin and checkout system. Two buildings were combined to yield this hotel, and as a result there is a weird descending / ascending small step transition zone in interior halls between them. Our biggest issue was traffic noise. We had a front corner room, and without AC, had to keep the windows open for...

"Amazing and Beautiful Location just next to the Lugern train Station. A beautiful scenic in the surroundings with Lake just a 5 minutes walk."

"No have A/C. The breakfast is ok."

"Prachtig hotel. Alleen het avond-eten duur voor wat je krijgt. Maar voor de rest geweldig."

"Very nice place"

"Omdat er geen airco aanwezig is moesten snachts de ramen open om de slaapkamer enigszins te koelen. Omdat er geen horren voor de ramen zaten, vlogen er binnen de kortste keren 20 vliegen binnen die ons de halve nacht wakker hebben gehouden. Ook op het terras van het hotel waren erg veel vliegen die op ons en het eten zaten."

"The smell was not so good,I guess from the surrounding"

"While the hotel location is excellent, the rooms and general spaces are very clean, and the staff was helpful, I found the in-room amenities lacking. No coffee maker, no kettle, an extra charge to have your room cleaned, and very little in the bathroom. One would expect a four star hotel at this price point to have those amenities. A perfect location for families, not so much for a romantic getaway."

"Não tem elevador, ar condicionado e os quartos ficam em um prédio separado da recepção"

"Clean and friendly staff. Public transport right outside the door"

"Excellent as usual"

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"We had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The location was convenient and made it easy to explore the area"

"Positief: Leuk hotel, voor kinderen. Ontbijt is prima, vriendelijk personeel en goede parkeergelegenheid. Negatief: geen airco, hierdoor was het in onze kamer 30 graden. Niet te doen met slapen. Geen koelkast of waterkoker of koffie apparaat op onze kamer. Vooral de hitte in het hotel was voor ons een reden om nooit meer in de zomer daar naar toe te gaan. Ze boden wel ventilatoren en flessen water aan maar dit gaf met 30 graden geen verschil."

"Es war perfekt, tolle Sicht auf den Vierwaldstätter See. Wir waren schon zum 2.Mal dort, immer gerne wieder"

"Very pleasant experience, clean friendly."

"Great hotel in fabulous location with fantastic lake and mountains views. Staff were excellent and amenities were good. Shame for us was that there was major expansion construction work going in directly in front of the hotel and although 'paused' for summer we were not told about any of this until a few days before we arrived. Despite the 'pausing' there was still noise and dust being created directly in front of our room (and almost all other rooms) every day by workers apparently dealing with...

"Clean room"