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Quelen Austral

2.0 star property
Travelers find serenity in garden surroundings while enjoying practical amenities like charcoal grills, in-room WiFi, and attentive 24-hour service

Choose dates to view prices

Quelen Austral offers a peaceful retreat surrounded by gardens while providing practical comforts. Guests can stay connected with in-room WiFi, take advantage of convenient luggage storage, and prepare meals on the charcoal grills.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is 1.513.094 ₫
1.513.094 ₫ total
11 Aug - 12 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Cabin

A two-story log cabin with red-framed windows and a steeply pitched roof.

Cabin

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Single Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Cabin

A small building with a red-framed window and a large tree in front.

Cabin

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

View all photos for Cabin

A small black wooden building with a red window and door, labeled "ULMO".

Cabin

  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bunk Bed
  • Free Wi-Fi

Cabin

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room

A bedroom with a bed, wooden nightstands, a small wooden stool, and a view of a balcony with a mountain in the background.

Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room

A bedroom with two beds, wooden headboards, a wooden ceiling, a small shelf, and a balcony with a view of the outdoors.

Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room

A bedroom with a bed, wooden walls, a window with blinds, a bedside table, and a nightstand.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Hualaihué is home to Quelen Austral. Local points of interest include Hornopirén National Park. Visit our Hualaihué travel guide
Map
Lago Pinto Concha, S/n, Hualaihué, Los Lagos, 5860000

What's nearby

  • A lake surrounded by mountains with a forested area and a clear sky.
    Hornopirén National Park
    13 min drive - 9.5 km

Restaurants

  • Restorán Central Plaza
    1 min walk
  • Mercado Central de Hornopiren, Hualaihué, Region De Los Lagos - Chile.
    3 min walk
  • Hosteria Doña Tato
    13 min drive
  • Morchella Patagonia Norte
    5 min walk
  • Restaurant Don Coche
    3 min walk

About this property

Quelen Austral

  • Property highlights
  • Quelen Austral provides amenities, such as a garden and laundry facilities. Guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • Luggage storage, charcoal grills and smoke-free property
    • A 24-hour front desk
  • Room features
  • All guest rooms at Quelen Austral have amenities, such as free WiFi.
  • Other amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, heating and daily housekeeping

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1.680.953 ₫ total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Quelen Austral pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quelen Austral?

As of 12 Jul 2026, prices found for a 1-night stay for 2 adults at Quelen Austral on 11 Aug 2026 start from 1.513.094 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quelen Austral?

There is free parking nearby.

What time is check-in at Quelen Austral?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Quelen Austral?

Checkout is at noon.

Where is Quelen Austral located?

Situated in Hualaihué, this hotel is 9.1 mi (14.7 km) from Hornopirén National Park.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quelen Austral Reviews

8.2

Very good

8.8

Cleanliness

6.8

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 9 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

Verified

10/10 Excellent

Mujeeb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, helpful staff. Loved our stay
Stayed 1 night in Mar 2026
Verified

8/10 Good

Walter

Liked: Staff & service
Staff is absolutely excellent, property is a bit simple but for the price was perfectly adequate.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Michael E.

Liked: Cleanliness, staff & service
Very lovely place to stay in an excellent location. Would highly recommend
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and big double bed and quiet although central so go a really good night's sleep. Helpful personnel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, friendly folks
Stayed 1 night in Mar 2025
Verified

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy cottage, well located
Stayed 1 night in Feb 2025
Verified

8/10 Good

JJ

Friendly staff that worked hard to get the room ready for us. Fun town with great food and scenery
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Jacqueline

Disliked: Amenities
No check in staff. Thankfully one of the workman contacted someone because they were on a 3 hour lunchbreak. Shower did not drain.We had no towels in our room. Room is comfortable and slept well. So that has upped the rating.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

miboy

Disliked: Staff & service, amenities
We did not get towels or soap and were unable to take shower. There was barely enough toilet paper. The reception person was just there at check-in at 6pm, then reception was closed when we left at 9am. Contacted the phone for reception many times but go tesponse. This place is the worst.hotel.lifeThere was a number to call but no response
Stayed 1 night in Dec 2025
Verified

6/10 Okay

LUIS

Disliked: Amenities
No towels, no soap. Had to go and ask for them at 10 pm when I wanted to take a a shower. They are still under construction, so noisy and dusty.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Ubicación, amabilidad del personal, limpieza, estacionamiento, amplitud del cuarto.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joao Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Atendimento de ótima qualidade! Super atencioso! Prestativo! Muito bem localizado. Acesso a tudo muito fácil. A restaurante, mercado, próximo a balsa! Recomendo !
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Chigusa

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Arely

Stayed 1 night in Jul 2025
Verified

8/10 Good

heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Augusto Miguel

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jake

Stayed 1 night in Dec 2024
Verified

6/10 Okay

Manuel

Stayed 1 night in Feb 2024