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"We did not eat breakfast!"

"The room was clean. However we had the room at the very end of the hall. It was inconvenient. But they said that that was the only premier twin that they had. The bathroom was not up to par. The water didn’t go down the drain, so it kinda flooded. It was hard to fix the water temperature, I had to shower a few times with cold water. The staff had to adjust the water heater for me. There was no fridge in the room. They had a fridge in the lobby where you can store stuff. And not even a lot, maybe...

"Dirty , roach infested with many amenities broken , not working or removed "

"The hotel is close to the airport and very convenient. You can walk to the runway for an early morning. There is a Newport mall close and other several convenience store or fastfood to get food. The only thing is I wouldn’t do breakfast here. Not many selection."

"Clean with good amenities. Helpful staff and great location."

"Clean, great staff, recommend"

"Good for an economically price hotel."

"We had a wonderful stay at this property. The place exceeded our expectations—it was beautifully upgraded, exceptionally clean, and tastefully decorated. The room was spacious, comfortable, and well-maintained, making us feel right at home. One of the best features is its convenient location. The property is only about a 5-minute walk to the mall and even has its own private passageway, providing easy and direct access. This made shopping, dining, and exploring the area incredibly...

"ありがとうございました"

"The staff are so nice. Room are clean. I recommend this to families."

"The Heritage Hotel in Manila is an excellent stay. The staff are friendly, welcoming, helpful and professional. The breakfast buffet is wonderful with a good variety of food to choose from. The restaurant is also very good with a good menu and good food. The rooms are very clean and comfortable. Although the renovated rooms are much nicer than the older rooms. If you don’t mind paying a little extra. The hotel itself is very secure and in a good location."

"Staffs are very kind and attentive! Excellent customer service service! Going back again."

"Close to okada"

"Good."

"I rarely write reviews, but my stay at Sheraton was so exceptional I had to share. From check-in to checkout, everything was seamless. The front desk greeted us warmly and Jen’s was very accommodating. The room itself was spotless, modern, and surprisingly quiet despite the hotel being fully booked. The bed was genuinely the most comfortable hotel bed I’ve ever slept on – those sheets alone deserve five stars. Blackout curtains actually worked, and the shower had instant hot water with great...

"Closed to NAIA airport. No shops or restaurants nearby. Poor lighting in the hallways and hot. Free shuttle to thr airport which was nice: Friendly and helpful staff."

"Airport shuttle and breakfast"

"What an honor to stay at such a historic hotel. Enjoyed our stay. Beautiful property. Top notch breakfast. Wonderful employees."

"The check in was quick. The staff are very courteous and helpful. I like the location as it is close to everything. What is frustrating is when we got into the room was there were no towel at all and bathroom floor mat. The note on the room says u have to call the customer service if u need towel and the like. First time we experience this. Towels should be provided automatically before the guests checks in"