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The Guesthouse by the Hey Hotel

3.0 star property
Discover your new favorite hangout spot in Interlaken where you can shop till you drop and enjoy local flavors.

Choose dates to view prices

In the heart of Central Interlaken, The Guesthouse by the Hey Hotel offers a vibrant atmosphere with an art gallery on site and a shopping mall for endless exploration. Enjoy in-room WiFi, dine at the restaurant or unwind at the bar, all while taking advantage of free bicycle rentals and tour assistance to explore nearby Mystery Rooms. With helpful staff receiving top marks from guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
The current price is 7.421.338 ₫
7.935.308 ₫ total
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Standard Double Room

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Superior Double Room

7.2 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Family Quadruple Room

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Family Room

  • Sleeps 2
  • Free Wi-Fi
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About the area

Located near a boardwalk, The Guesthouse by the Hey Hotel is in Central Interlaken neighbourhood and is connected to a railway/underground station. Grindelwald Grund Gondola and First Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Brienz and Lake Thun. Heimwehfluhbahn and Jungfrau Park are also worth visiting. Make sure you don't miss outdoor adventures like hiking/biking trails, skydiving and mountain climbing. Visit our Interlaken travel guide
Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Tulip beds and beautiful landscaping in front of the Swiss Alps,
    Alpine Garden
    5 min walk - 0.5 km
  • A rose garden in an open field in Interlaken with a view of hotel, house and mountains covered by clouds as a background
    Interlaken Casino
    9 min walk - 0.8 km
  • Hoeheweg
    2 min walk - 0.2 km
  • Kunsthaus Interlaken
    2 min walk - 0.2 km
  • Mystery Rooms
    8 min walk - 0.7 km

Getting around

  • Interlaken West Station
    6 min walk
  • Bern (BRN-Belp)
    42 min drive

Restaurants

  • McDonald's
    2 min walk
  • Hüsi Bierhaus
    1 min walk
  • Schuh - Grand Restaurant
    2 min walk
  • Laderach Chocolate Suisse
    1 min walk
  • Velo Cafe
    2 min walk

About this property

The Guesthouse by the Hey Hotel

  • Hotel near Lake Brienz
  • Take advantage of an art gallery on-site, a shopping centre on-site and a bar at The Guesthouse by the Hey Hotel. Free in-room WiFi, with a speed of 50+ Mbps, and a restaurant are available to all guests.
  • Additional perks include:
    • Buffet breakfast (surcharge), free bike hire and luggage storage
    • Tour/ticket information, a nature reserve and 3 meeting rooms
    • A banquet hall, a 24-hour front desk and a front desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 60 rooms include amenities, such as free WiFi, safes and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Highchairs and free infant beds
    • Heating, fans and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Parking height restrictions apply

Frequently asked questions

Is The Guesthouse by the Hey Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Guesthouse by the Hey Hotel?

As of 12 Jun 2026, prices found for a 1-night stay for 2 adults at The Guesthouse by the Hey Hotel on 13 Jul 2026 start from 7.421.338 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Guesthouse by the Hey Hotel?

Checkout is at 11:00 AM.

Where is The Guesthouse by the Hey Hotel located?

Located in Central Interlaken, this hotel is steps from Hoeheweg and 1.8 mi (2.8 km) from Lake Brienz. Höhematte Park and Kunsthaus Interlaken are just steps away. Interlaken West Station is 6 minutes by foot and Interlaken West Ferry Terminal is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Guesthouse by the Hey Hotel Reviews

7.8

Good

8.4

Cleanliness

7.8

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 175 out of 424 reviews
Rating 8 - Good. 121 out of 424 reviews
Rating 6 - Okay. 63 out of 424 reviews
Rating 4 - Poor. 39 out of 424 reviews
Rating 2 - Terrible. 26 out of 424 reviews

Reviews

Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is very very kind, amazing location, breakfast was yummy and had a big selection
Stayed 1 night in Apr 2026
Verified

8/10 Good

Venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for staying with family and children.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Harriette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the guest house by hey Hotel its clean and big, the breakfast is pretty good many choices. The place is close to everything it is also 5-10 minutes walk from the train station at Interlaken West.
Stayed 2 nights in May 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Great location & staff were really helpful . If travelling during peak summer time just be mindful that there is no air conditioning, they do provide you with portable fan & it helps when you open windows but other than that everything else is great . Breakfast is amazing & very spacious room.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, EXCELLENT STAFF
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Ying

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smells bad, good breakfast
Stayed 3 nights in May 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Sanket

Liked: Cleanliness, staff & service, property conditions & facilities
The property has 2 bldgs, a hotel and a guest house. We stayed in the guest house. Breakfast was in the Hey hotel. Staff was friendly, check in was quick. Spacious loft style room. Separate beds for 4 adults. Good breakfast options. Storage room available for luggage after check out.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet fast, clean room, the staff very friendly and helpful, the important is close to everywhere and walkable, thank you hey hotel see you next time. And i recommend to this hotel
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Christian Rivera

Liked: Cleanliness, staff & service, amenities
The hotel itself was good, and overall we had a pleasant stay. However, I would advise future guests to be very careful with the cancellation policy. Our reservation was advertised as fully refundable, and we canceled well before the deadline, yet we were still charged for both the canceled reservation and the reservation we actually used. This created a very frustrating situation and required additional follow-up. Other than that issue, the hotel was comfortable, clean, and met our expectations. Just make sure to closely monitor any charges and refunds related to your booking.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was amazing and room was clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

keat chow

Yes shops & restaurants are very near
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Marie-Josee

Liked: Cleanliness, staff & service, property conditions & facilities
The room had no air conditioning. I had not noticed that when I booked. It had a fan but just no air since the window was high. The bathroom was too small and not functional. The shower was built for half a person. We had a room with 2 twin beds with not headboard so you can’t read or seat comfortably in bed. The breakfast and the location was excellent. Overall, too pricy for what we got. I think it is worth it to pay a $100 more per night to get way more.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very friendly. Loved the location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HAMIN

Liked: Cleanliness, staff & service, amenities
We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Great, loved this place. Location is great!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Thanarat

Liked: Cleanliness, staff & service, amenities
The room was spotless. Very clean. The staffs are nice and helpful with everything. The room has everything you need.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room was clean and bed was comfortable. Breakfast was plentiful. Would definitely recommend to others.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leonard

Liked: Amenities
Great customer service. Excellent location
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Train Station, quite and friendly staff
Stayed 3 nights in Aug 2025