2/10 - Tồi
Kevin
22/08/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
DO NOT COME HERE.
We got stuck for a minute in the lift, they asked us what we’d want, we propose one day breakfast and one day dinner. Breakfast was a buffet that was okay, for dinner they didn’t let us know we could have either executive lounge (which gives only hot rice, chicken shniztel and onion ring and some other cold stuff.) or a la carte. We were disappointed they didn’t propose a la carte. The price for executive was $65, we proposed to switch to a la carte and match the price, they refused, we were about to eat at the restaurant on the first floor when we saw a MOUSE. We immediately left and regretted eating breakfast there two days ago.
The other bad experience we got was the room service. They don’t give new slippers, the cleaning is soso, they forget to give water at times.
The valet service is professional , they give good advice, they recommended Orient Bosphorous which was great!
Other than that, the front desk dont try to solve issues. They keep throwing the ball to the next “manager” in line. When you want something sorted, they tell you to wait for this and that manager. Exhausting.
Kevin
Lưu trú 7 đêm vào Tháng 8, 2025
