Khách sạn Itasca

"Paid for a suite and got a regular room. Could not get refund because I booked through Expedia. Fairfield inn gave away my prepaid suite and put me in a standard room and compensated me by throwing me bags of chips from their overpriced food shelf. Will not do Expedia again and will not do Fairfield inn again. The clerk at Fairfield inn also did the same thing to my friend until he demanded a suite that he paid for and they gave him one after telling him one wasn’t available. The clerk lied to...

"No blow dryer, Had problems with T.V But they did try to accommodate us."

"Great pool. Friendly staff. Very thin walls! We could hear all of our neighbors, anyone going down the hall and all of the noise from the pool. Great location and nice hotel, but very noisy!"

"Staff was very friendly. Room was very clean."

"The disinfectant odor was unpleasantly strong and there was a concerning note about the elevator not working if a button was pushed too hard, so we took the stairs."

"The hotel smells terrible! The minute you walk in the doors the most pungent and overwhelming potpourri scent swallows you whole! It’s an instant headache if you’re sensitive to strong odors. Then…our room - the minute we opened the door we were hit in the face with the putrid smell of mildew. AND every time we flushed the toilet the overwhelming smell of sewage overtook the entire bathroom and entryway! The curtains were mildewed- and it cost us $158 to stay in this amazing place 🙃"

"I really enjoyed my stay at the hotel"

"The staff were beyond amazing. Thanks ladies for the pleasant check in experience. This was just an all around perfect location and experience for me. I will definitely keep this location at the top of my list, and I will definitely return. 10 out of 10 experience."

"I"

"No shower curtain, it smelled like old carpet. Not worth the money I spent. They had given a worst room than what I paid for. I will not be staying at this place ever again."

"My room smelled like mold and the 2nd morning I woke up and had a headache and hard to breathe. There was a wet spot on the ceiling in the shower that was patched but obviously wet. When I touched it to feel it a portion fell out and you could smell mold very strongly. I hope they fix this problem before renting it to another guest and my sinus headache goes away soon. I waited at the front desk to inform them for a few minutes but left before someone came. I had an appointment. I get their...

"Great location"

"The elevator was not working the entire time we were there. Also, we stayed multiple days, but the room was not cleaned each day we stayed, contrary to the hotel's stated policy of cleaning the room every day."

"The place was very clean. The staff was very friendly and professional. Charlotte at the front desk was great! She is very welcoming and ready to help with tips and recommendations. I will definitely go back on my next visit"

"Clean room but has a smell to it"

"My bed was very damp, hard to sleep in and exhausting after lots of traveling"

"Breakfast was very well organized and lots to choose from to eat."

"The lady checking us in was very helpful. The room adequate. The bed was very comfortable. Breakfast was cold cereal or waffles. Coffee was tasteless."