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"Everything was beautiful! The Koi pond was one of the biggest highlights. The staff was incredibly helpful, even to English speaking visitors. The area was beautiful and quaint. This was a wonderful way to wind down after 10 days of nonstop walking and traveling across Japan!"

"직원 분들이 너~~무 친절 하셔서 기분이 좋았구요 , 개인 적으로 시간다 예약하면 노천탕을 일행이랑만 이용 할 수 있는 것이 제일 좋았았습니다. 슈젠지에 간다면 다시 방문하고 싶습니다. "

"東急グループのリゾートホテルという事で設備、サービスが洗練されていた。スタッフの対応が首都圏のホテルと変わらないレベルだった。朝食のビュッフェが良かった。"

"綺麗で良い旅館です。"

"Excellent costumer service. And great breakfast buffet."

"駐車スペースがもう少し広いと止めやすい"

"食事の種類が豊富"

"Very friendly staff. The room is stylish yet the Japanese traditions are kept. Perfect dinner. Every thing is awesome. If I have to criticise, the onsen is a little small but still it’s cozy and comfortable."