Khách sạn JAARS , Waxhaw

"The elevator was broken. We stayed on the 3rd floor. We should have gotten a discount or something."

"So let me first start off by saying elevators were broken.pool was out of waterwithout order shower had mildew When I did bring it up to the fast they couldn’t do anything cause it was out of their power. I booked June 3 by June 5. They took the pool out of order and said it was gonna be down till July 15 had. Bathroom lighting had a malfunction kept going off blinking every time I would’ve known I would’ve booked somewhere else other customers had complaint will I book again in the future maybe...

"The room was very clean. Specifically, the young man that was working the front desk when we got in was very helpful--I was very addled brained from traveling and he was very patient! It was nice to have a hot breakfast in the morning-the food was well attended to and the area was kept very clean-great job by the attendent."

"When greeted at the desk, both entering the facility and departing, the staff was wonderful. So helpful and friendly. Couldn’t ask for better treatment. Kudos to those lovely women!"

"Clean, everything worked, no issues, helpful staff."

"Check in was fast and simple. Friendly staff would absolutely stay again"

"Muy amplia la habitación, limpiar, comoda. Buen desayuno."

"I didn’t know they had a working pool!!! Room was clean , easy checkout and not issues!"

"This was such a nice hotel. Nice employees, very clean and modern. I'm so glad I chose this hotel especially it was a last minute decision."

"Had to wait to check in because nobody was at the desk. The beds were hard. I came down for breakfast at 8:30a and food had not been replenished."

"My room was incredibly clean and the beds were made perfectly. Everything was so nice. I genuinely appreciate this and you would love staying here."

"Perfect for our spring break adventure to Carowinds. Hotel seemed brand new. Our room was clean, staff were great, plenty of dining options nearby and it was about 15 mins to Carowinds"

"Great location and awesome staff."

"Reasonably new."

"Carpet in room had several stains. Put laminate everywhere! Hotel otherwise was very clean."

"My room had a king sized bed. The room included a couch and coffee table with enough space to walk around without feeling like the room was crowded. The staff was very accommodating and all the breakfast foods were available until closing. My recommendations are to paint the room and update the bathroom: tub, sink, toilet, and fixtures."

"Excellent location."

"Had a one night stay for a flag football tournament. It was clean, close to plenty of places, breakfast was good and staff was very kind. Pool was small, but the kids had fun regardless."

"Very friendly staff. But, the disability access rooms were a bit outdated. A rail which was not totally secure and a leaning toiler kept us from staying in our original room. Also, the handicap seat in the shower was missing one of the rubber footings."

"It was fine"