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Residence Inn Jackson

3.0 star property
Suburban hotel with free breakfast and 24-hour fitness centre

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Residence Inn Jackson

Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Free daily full breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
The price is 3.521.718 ₫
4.041.171 ₫ total
includes taxes & fees
3 Oct - 4 Oct
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed
Blackout curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Sofa bed - twin
Blackout curtains
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
126 Old Medina Xing, Jackson, TN, 38305

What's nearby

  • West Tennessee Healthcare Sportsplex - 5 min drive
  • Old Hickory Mall - 5 min drive
  • Casey Jones Village - 6 min drive
  • Union University - 6 min drive
  • The Ballpark at Jackson - 7 min drive

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Takos Borukas - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive

About this property

Residence Inn Jackson

Hotel in the suburbs
Consider a stay at Residence Inn Jackson and take advantage of free full breakfast, a corner/local shop and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in reception and a 24-hour gym.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Express check-out, express check-in and a front desk safe
  • A computer station, a TV in reception and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All 96 rooms boast comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches such as free WiFi.
More amenities include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • Flat-screen TVs with Netflix and premium channels
  • Separate sitting areas, kitchens and full-sized fridge/freezers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00, per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6 AM to 11 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Frequently asked questions

Does Residence Inn Jackson have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 11 PM.

How much does it cost to stay at Residence Inn Jackson?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at Residence Inn Jackson on 3 Oct 2024 start from 3.521.718 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn Jackson pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a deposit of USD 75.00 per stay and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn Jackson?

Self-parking is free at this property.

What time is check-in at Residence Inn Jackson?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Residence Inn Jackson?

Checkout is at noon.

Where is Residence Inn Jackson located?

Situated in the suburbs, this hotel is within 6 miles (10 km) of West Tennessee Healthcare Sportsplex, The Ballpark at Jackson and Old Hickory Mall. Jackson Bowling & Family Fun and Music Highway Crossroads are also within 6 miles (10 km).

Residence Inn Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 399 reviews" "
Rating 8 - Good. 73 out of 399 reviews" "
Rating 6 - Okay. 35 out of 399 reviews" "
Rating 4 - Poor. 14 out of 399 reviews" "
Rating 2 - Terrible. 30 out of 399 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Property is right off the highway and easy to find. The parking lot was well-lit. There is a basketball court (ball provided) on site. Staff is very friendly and helpful. The breakfast attendant DJ was great! She treats everyone like family. The breakfast buffet is well thought out with lots of extras (e.g. different flavoured cream cheeses and sauces). Would definitely visit again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly and very willing to help.
Stayed 1 night in Sep 2024

4/10 Poor

James

Business traveller
The first room I had was still being worked on. It had curtains and curtain rods laying on the table and desk. The second room, when I turned on the LED light going into the room, was flickering like a strobe light. Hallways smelled musty and were severely stained. Shower was starting to had small amounts of mold. Breakfast was not bad, but it wasn’t to a normal standard of Residence Inn. I, for many years, have only stayed at Residence Inn’s because of higher quality! I’m not sure if it’s just this particular Residence Inn or if the quality of the chain is dwindling.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandria

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well kept Breakfast was also really good We will be going back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the two bedroom suite which was perfect for my parents and myself. We loved everything about the hotel and the room.
Stayed 1 night in Aug 2024

2/10 Terrible

Ladonna

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
First of all, it was myself, my 72 yr old mother, and 2 yr old grand baby visiting this hotel/Inn. And I included them when I booked the stay. I decided to get the king size bedroom with pullout sofa bed. The pullout sofa bed was so thin and worn out it pissed me off that Resident Inn would promote this as a piece of bed furniture. I did complain to management that morning and I was told I could be given more bedsheets to make more comfortable…it would have taken too many to make one of comfortable. We both suffer from bone and joint paint. I was also told I could not be given another room because there was none nor could I get a refund for the remaining days left we had there because Expedia was a third party.smh Now let’s talk about the towels. I could not get towels for my 2 yr old grand child to use for baths. The house keeper said she could only give me a set of 2. And on my last day, the water turn cold as I was about to take a shower. I called down to the office and asked the manager if the water ever run cold she said no??? Well she calls me back and tells me maintenance will check the broiler room to see if something is a miss down there. This has been the worst hotel/Inn I have ever stayed at. The carpet in the room was so dirty, it turned the bottom of our socks and slippers black. The tiles upon entrance were sticky. For this to be Marriott affiliate and for it to cost the money I spent for the 3 days I paid is unacceptable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We checked in late evening on Aug 2nd and the front desk clerk was amazing! Breakfast in the morning was the exact same service. DJ was working the breakfast area and made the stay even more pleasant! I will say they are the definition of southern hospitality!
Stayed 1 night in Aug 2024

2/10 Terrible

Shigemi, Lexington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Diane, Nashville

Travelled with family
Liked: Staff & service, amenities
Very nice stay. Loved our room. Very clean. It did need some hall carpet cleaning. Staff was excellent, friendly. A reason to come back again.
Stayed 1 night in Jul 2024

10/10 Excellent

Kalisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Friendly staff. Great food . Very clean.
Stayed 2 nights in Jul 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people.
Stayed 1 night in Jul 2024

6/10 Okay

Ebony

Stayed 1 night in Jun 2024

8/10 Good

Samuel

Stayed 3 nights in Jun 2024

10/10 Excellent

Paula

Liked: Cleanliness
Stayed 1 night in Jun 2024

2/10 Terrible

Dave

What I didn't like is that expedia didn't let me know that they over booked residence inn and did not let me know! Contact me -we need to talk.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful & cordial staff.
Stayed 2 nights in Jun 2024

6/10 Okay

Dale

Liked: Staff & service, room comfort
Good hotel but needs some updating and maintenance
Good decent hotel, but not exceptional. Overall it was a fine stay, but the hotel is showing its age and the room showed some deferred maintenance issues. Just a bit weathered and not real clean. bed was comfortable and the the suite is roomy. Breakfast was average but you really don't expect a whole lot when it's included with your stay. 3 out of 5 starts for us. Lobby and common areas are very nice.
Stayed 1 night in Jun 2024

4/10 Poor

Samuel

Travelled with family, Travelled with family and small children
Liked: Staff & service
Upon arrival we had to wait for our room because it had to be verified first that it was cleaned. We arrived around 4 pm so that was a little unusual. While we were waiting the front desk asked me if I booked the room through a third party to which I said yes. They then wanted to know how much I paid for the room which I thought was weird. After I answered she said ok we have your room ready but just so you know the cable is out in this whole area due to a storm. Which was fine but we had a friend staying in hotel close by and they said everything was working normal. The room itself looked like it had been cleaned well but you can tell the carpets are old as they were stained. Later that night upon returning from dinner we walked towards the elevator and hit a strong smell of marijuana. It was pretty prevalent not only there but on our floor as well. Finally we got to bed around 10 pm but we were woken up numerous times by someone playing loud music and numerous doors slamming. For the price we paid I expected better, we had a horrible nights sleep. Next time I am in this area I won't be staying here again.

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Garland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cafeteria was excellent. The staff was excellent. Just, an all around go experience.
Stayed 4 nights in May 2024

10/10 Excellent

JENNIFER

Stayed 2 nights in May 2024

10/10 Excellent

Wes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for work
Staff was extremely friendly and hotel was very well kept and clean. My room was clean comfortable and spacious.
Stayed 1 night in May 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, staff was friendly and accomidating
Stayed 3 nights in May 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Decent.
For the price it wasn't the greatest. Breakfast was decent but the staff could be nicer at the front desk
Stayed 2 nights in May 2024